With Guesty's advanced communication tools, you can communicate with your guests easily and across multiple platforms.
If you wish to communicate with your guests over WhatsApp, please note the following:
- WhatsApp requires their API users to have a business account.
- The Guesty WhatsApp business number you can share with guests is +1 210 686-1984.
- The Guesty WhatsApp business number can be used for text messages only — not phone calls.
- If your guests' phone number is saved in Guesty contacts, messages sent to this number will be routed to the relevant conversation thread in the Guesty Inbox.
Tip:
Use Guesty's message automations feature to share the WhatsApp number with your guests a few days before check-in.