Some of a listing's description fields are not syncing with Vrbo

The information in this article is relevant only for Guesty Lite users who started connecting Vrbo before 19 Feb 2024 and for Pro users.

When Guesty sends a listing's description to Vrbo, all of the listing's description fields are combined and sent as one long description to Vrbo. Vrbo limits the total length of a listing's description to 10,000 characters long. The following fields will be combined and sent to Vrbo:

  • Summary
  • The Space
  • Guest Access
  • The Neighborhood
  • Getting Around
  • Other Things to Note
  • Interaction with Guests

If the total description sent to Vrbo exceeds the 10,000 character limitation, Guesty will exclude some of the above fields from the combined description.

To make sure that all of the fields will be included in the description sent to Vrbo, edit the fields so that the combined sum of the characters in all fields does not exceed 10,000.

Tip:

See more requirements that must be met to publish listings to Vrbo. We're here to help you resolve issues as quickly as possible. See more in our Troubleshooting category.

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