A listing that was published to Vrbo is pending

The information in this article is relevant only for Guesty Lite users who started connecting Vrbo before 19 Feb 2024 and for Pro users.

You can publish listings to your Vrbo account at any time. The listing's status will change to "Connected" in Guesty once it has been approved by Vrbo, usually within 3 working days.

If a listing is still "Pending" 72 hours after being published, it may require additional verification. Follow the instructions below.

Note:

The status will not change to "Connected" if the listing is unlisted in Guesty. Check if this is the case, and if so, change the status to Listed. The status will then change to "Connected" within 3 days.

Step by step:

1. Check if the account is connected

    1. If the account is not connected, complete Vrbo's SSO Form, and contact Vrbo's support team so that they can guide you through the process of connecting your account.
    2. If the account is connected, proceed to the next step.

2. Check when the listing was published

    1. If the listing was published less than 72 hours ago, please note that it can take up to 72 hours for the listing to get connected. 

    2. If the listing was published more than 72 hours ago, please contact us.

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