Who is responsible for collecting a security deposit fee that was set up in Guesty?

Have more questions? Submit a request
While Guesty makes the security deposit visible on the following channels, we are not responsible for collecting the fee for the reservation. See who collects the security deposit per booking channel below.
Booking channel
Who collects the security deposit
TripAdvisor
You are responsible for collecting the security deposit fee for TripAdvisor reservations.
Vrbo
You are responsible for collecting the security deposit fee for Vrbo reservations.
Airbnb
A security deposit can be set on Airbnb as an offline fee to be collected by the host outside of the Airbnb platform. Once a security deposit is set for a listing, it will be clearly communicated during the booking process. Please note that Airbnb does not include information about the security deposit in the invoice sent to Guesty, so you will need to manually add the security deposit as an additional fee in order to see it on the Guesty invoice. 

Learn more about how Airbnb is handling security deposits here and here.
Expedia
You are responsible for collecting the security deposit fee for Expedia reservations.
Booking.com
You are responsible for collecting the security deposit fee for Booking.com reservations.
Agoda
You are responsible for collecting the security deposit fee for Agoda reservations.
Was this article helpful?
1 out of 1 found this helpful