Who collects the security deposit from the guest?

The information in this article is relevant only for Pro users at this time.

Adding a security deposit to your listing in Guesty makes it visible on the booking channel, however, the channel does not collect the funds for you. If your property is damaged, you need to collect the deposit from the guest.

To help you collect the deposit, you can add a security deposit hold to the reservation, and then charge the payment method attached to the reservation to collect all or some of the deposit.

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