What data is synced between Agoda and Guesty and where to manage it

See below where to set and/or manage your Agoda listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to Agoda.

Listing details

Action Where to manage it
Manage property details In Agoda
Manage the listing's amenities In Agoda 

Reservations, calendar and availability

Action Where to manage it
Manage calendar & availability In Guesty

Reservation policies

Action Where to manage it
Manage instant bookings

In Guesty

Confirmed reservations sync between Agoda and Guesty. 

Manage cancellation policies In Agoda 

Financials and revenue management

Action Where to manage it
Manage basic and additional fees

In Agoda 

Match the settings between Agoda and Guesty.

Define your tax settings

In Agoda 

Match the settings between Agoda and Guesty.

Manage markups/markdowns

In Guesty 

Markups sync for each listing individually. You can't set the markup on the account level.

Manage payments

In Guesty

You must choose between two payment methods in Agoda extranet.

  • Agoda Collect: The guest prepays Agoda. Agoda pays the property manager according to the agreed settlement method.

  • Property Collect: The guest pays the property manager directly. Agoda only facilitates the booking and settles commissions separately. 

    If you use a payment provider in Guesty, Guesty receives all the credit card information necessary to charge the guests. Record the payment in Guesty to charge the guest.

Manage nightly rates In Guesty
Manage minimum nights In Guesty

Guest communication

Action Where to manage it
Manage guest communication

In Guesty for confirmed reservations

In Agoda for pre-booking inquiries

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