This article is relevant for reservations from the following sources:
- Vrbo reservations
- Reservations created manually in Guesty
- Reservations created via a Guesty Booking Website (Pro users only).
You can extend or shorten a guest's reservation before or after check-in. Follow the instructions below.
Tip:
Learn how to change the dates for Airbnb and Booking.com reservations.
Step by step:
- Sign in to your Guesty account.
- From the top navigation bar, click the mode selector, then select Operations.
- Click Reservations.
- Click the relevant reservation.
- To the right of "Summary", click the pencil icon.
- Click the check-in or check-out date, and select new dates.
- To the right of Summary, click Change.
- In the "Payout" pop-up, fill in the information: If you don't want the accommodation fare to be recalculated based on the new dates, use the arrows to the right of "Accommodation fare" to adjust the total accommodation fare (and not just the price difference). Otherwise, the reservation's prices will be recalculated and the accommodation fare will be updated accordingly.
- Contact us to update taxes or additional fees that you cannot edit.
- Click Alter reservation.
If you do not have our new guest folio breakdown, the reservation's prices will recalculate and the accommodation fare will update accordingly.
If you have the new guest folio, the updated dates will appear in the folio's nightly breakdown, and the accommodation fare, for example, will update accordingly. Also, any additional fees or taxes (such as VAT) that are calculated based on the accommodation fare, for example, will be recalculated automatically as well and update in the folio. If the dates are changed after check-in, the VAT price difference will appear on a separate line item in the folio, under the original VAT.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click Reservations.
- Click the relevant reservation on the calendar.
- Select the relevant reservation.
- To the right of "Summary", click the pencil icon.
- Click the check-in or check-out date and select new dates.
- At the top of the page, click Change.
- If relevant, adjust the pricing in the pop-up, and click Save.
The updated dates will appear in the guest folio's nightly breakdown, and the accommodation fare, for example, will update accordingly. Also, any additional fees or taxes (such as VAT) that are calculated based on the accommodation fare, for example, will be recalculated automatically as well and update in the folio. If the dates are changed after check-in, the VAT price difference will appear on a separate line item in the folio, under the original VAT.
