Please note that all data that is synced is expected to sync instantly with no delays. Where data is not synced, ensure that the data in Guesty and Booking.com match. You can sign in to your Booking.com account to make any changes.
Tip:
Learn how to see if a listing was linked or published.
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Type of Data
|
Linked Listings
|
Published Listings
|
|---|---|---|
|
Availability/Restrictions on Availability
|
Data is synced
|
Data is synced
|
|
Nightly rates
|
Data is synced
|
Data is synced
|
|
Listing Titles
|
Data is not synced
|
Data is synced upon the initial publish.
Any updates made to the listing title in Guesty after the initial publish will only sync if the status of the listing on the Booking.com Extranet is "XML: Being Built". If the listing has any other status, updates will also need to be made directly on Booking.com. |
|
Listing Address
|
Data is not synced
|
Data is synced upon the initial publish.
Any updates made to the listing address in Guesty after the initial publish will only sync if the status of the listing on the Booking.com Extranet is "XML: Being Built". If the listing has any other status, updates will also need to be made directly on Booking.com. |
|
Listing descriptions
|
Data is not synced
|
Data is not synced |
|
Amenities
|
Data is not synced
|
Data is synced
|
|
Images
|
Data is not synced
|
Data is synced
Tip: It is recommended to use images with high resolution as they will be pushed to Booking.com. Please note: Booking.com will display a maximum of 45 photos. |
|
Taxes
|
Data is not synced
|
Taxes are synced only upon the initial publish. If any changes are made to one of the tax values in Guesty after the initial publish, the changes will not sync to Booking.com unless the status of the listing on the Booking.com Extranet is "XML: Being Built" (this status will not be displayed in Guesty). The types of taxes that are synced when publishing Booking.com listings are:
|
|
Cleaning fee
|
Data is not synced, and should be updated manually on the extranet
|
Data is synced
|
|
Extra person fee
|
Data is synced
|
Data is synced
|
|
Data is not synced
|
Data is synced
|
|
|
Cancellation policy
|
Data is synced (cannot be editable through Guesty in some cases) |
Data is synced
|
| Child Policy |
Data is not synced |
Data is synced |
|
Reservation cancellations
|
Data is synced
|
Data is synced
|
