Which payment options are available for Vrbo reservations?

Guesty Lite users:

If you connected Vrbo after 19 Feb 2024, payment is collected in Vrbo. If you started connecting prior to this date, follow the instructions below regarding payment collection in Guesty.

When you select the payment method for guests to pay for their Vrbo reservations, you can set it per listing or for all listings in a specific Vrbo account. Either way, there are two options:
  • Payment processor
  • Invoice payment (bill me)
Regardless of which option you choose, you must set up Auto Payment rules for each listing you want to publish to Vrbo.

Payment processor

If you select this as the only payment method, the guest will be required to enter their credit card details when they book the reservation on Vrbo. The payments for their reservation will be automatically collected via your payment processor according to the Auto Payment rules set up on the relevant listing.

Invoice payment (bill me)

Under "Invoice payment" there are four possible payment options:
  • Credit card
  • Cash
  • Check
  • Debit card
If you select at least one of these options, the guest will not be required to enter the details of any payment method when they book the reservation on Vrbo. They will be informed of the payment method(s) offered by you, and the payment for their reservation will be automatically recorded in Guesty according to the Auto Payment rules set up on the relevant listing. You will need to contact the guest to retrieve their payment method and collect the payment outside of Guesty.

Tip:

If you need to edit the recorded payment due to incorrect information, issue a refund for the payment and then record the payment manually.

Payment processor and invoice payment

If you select both "Payment Processor" and at least one of the options under "Invoice payment" payment methods, the guest will be able to choose how they want to be charged when they book the reservation - based on the explanation provided above for each option.
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