Data synced between Guesty and Vrbo

The information in this article is relevant only for Guesty Lite users who started connecting Vrbo before 19 Feb 2024 and for Pro users. Guesty Lite users who connected after 19 Feb 2024 see information here.

Guesty and Vrbo syncs data that allows information to be shared between the two platforms. This enables Guesty users to easily manage properties on Vrbo and keep the listing information and booking details up to date.

When updates are made to listings and reservations, Vrbo pulls data from Guesty, rather than Guesty pushing data to Vrbo. For this reason, the sync time is not instant and can take between 1-24 hours, depending on the type of data. See the information below.

Note:

To ensure that data is pushed to Vrbo, you will need to set Guesty as the System of Record in Vrbo.

Sync time between Guesty and Vrbo

  • Within one hour
    • Pricing
    • Minimum nights
    • Availability
    • Financial settings
  • Within 24 hours
    • Pictures
    • Descriptions
    • Amenities
    • Other listing content

How data is synced

Listings | Property

Data
How is Data Synced?
Address
Pulled from Guesty into Vrbo when the listing is first connected. Any changes made to the address after the initial connection will not be updated in Vrbo. See more information here.
Listing Type
Pulled from Guesty into Vrbo
Property Type
Pulled from Guesty into Vrbo
Room Type
Pulled from Guesty into Vrbo
Occupancy
Pulled from Guesty into Vrbo
Bedrooms
Pulled from Guesty into Vrbo
Beds
Pulled from Guesty into Vrbo
Bathrooms
Pulled from Guesty into Vrbo
Amenities
Pulled from Guesty into Vrbo
Minimum Nights
Pulled from Guesty into Vrbo
Default Check-in Time
Pulled from Guesty into Vrbo
Default Check-out Time
Pulled from Guesty into Vrbo
License Number
Needs to be updated on the Vrbo dashboard
Availability Settings
Pulled from Guesty into Vrbo
House Rules (Additional House Rules)
Only the first 150 characters are synced with Vrbo

Listings | Calendar

Data
How is Data Synced?
Prices
Pulled from Guesty into Vrbo
Availability
Pulled from Guesty into Vrbo
Minimum Nights
Pulled from Guesty into Vrbo

Listings | Marketing

Note:

The description fields are pushed together to Vrbo as one field. These fields have an asterisk* next to them below.

Data
How is Data Synced?
Pictures
Pulled from Guesty into Vrbo
Title
Pulled from Guesty into Vrbo
Summary*
Pulled from Guesty into Vrbo
The Space*
Pulled from Guesty into Vrbo
Guest Access*
Pulled from Guesty into Vrbo
The Neighborhood*
Pulled from Guesty into Vrbo
Getting Around*
Pulled from Guesty into Vrbo
Other Things to Note*
Pulled from Guesty into Vrbo
Interaction with Guests*
Pulled from Guesty into Vrbo
Cancellation Policy
Pulled from Guesty into Vrbo
Age restriction
Pulled from Guesty into Vrbo
Listing Payment Methods
Pulled from Guesty into Vrbo;
will only be displayed for non-APAC users

Listings | Financials

Data
How is Data Synced?
Base Price
Pulled from Guesty into Vrbo
Guests Included in Price
Pulled from Guesty into Vrbo
Cleaning Fee
Pulled from Guesty into Vrbo
Extra Person Fee
Pulled from Guesty into Vrbo
Additional Fees
Pulled from Guesty into Vrbo
Security Deposit Fee
Pulled from Guesty into Vrbo
Pet Fee
Pulled from Guesty into Vrbo
Markups
Pulled from Guesty into Vrbo;
pushed as part of the accommodation fare
Monthly Discount
Pulled from Guesty into Vrbo
Weekly Discount
Pulled from Guesty into Vrbo
Listing Currency
• The currency is set up as part of the account connection process. This field does not sync. 
• To change the currency, you should first contact Vrbo to change this in your Vrbo account, and then contact us to make the change.

Listings | Settings

Data
How is Data Synced?
Tax Configuration
Pulled from Guesty into Vrbo. Learn more

Reservations

Note:

Changes to reservations must be made in Guesty.

Data
How is Data Synced?
Check-in Date
Pulled from Guesty into Vrbo
Check-out Date
Pulled from Guesty into Vrbo
Check-in Time
Pulled from Guesty into Vrbo
Check-out Time
Pulled from Guesty into Vrbo
Number of Guests
Pulled from Guesty into Vrbo
Guest Name
Pulled from Guesty into Vrbo
Guest Email
Pulled from Guesty into Vrbo
Guest Invoice -
Accommodation Fare
• If this is updated in Guesty it will sync with Vrbo, but it might not be indicated in the Vrbo dashboard.
Guesty Invoice -
Cleaning Fee
• If this is updated in Guesty it will sync with Vrbo, but it might not be indicated in the Vrbo dashboard.
Guest Invoice -
Taxes
• If this is updated in Guesty it will sync with Vrbo, but it might not be indicated in the Vrbo dashboard.
New Invoice Item
• If this is updated in Guesty it will sync with Vrbo, but it might not be indicated in the Vrbo dashboard.

Guest Inbox

Data
Status
Message for Confirmed Reservation
Received in Guesty
Inquiries
Received in Guesty, but only if dates have been selected
Outgoing Messages
Sent from Guesty
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