The information in this article is relevant only for Guesty Lite users who started connecting Vrbo before 19 Feb 2024 and for Pro users.
The following changes to a reservation made in Guesty will be updated in Vrbo within 24 hours:
- Listing change
- Please note that any listing changes on a reservation will not appear on the UI but will be applied internally on Vrbo.
- Change of dates
- Change of occupancy
- Cancelation of confirmed reservations
Tip:
We recommend creating an Automated Message template that will be sent upon the alteration of a reservation. This is to let the guest know that the alteration has been made, but it will take a bit longer to be updated in Vrbo's platform. You can ensure that it is sent only for Vrbo reservations by adding a Channel sending condition.