After you connect your Vrbo account, you can publish your listings on Vrbo directly from Guesty. This article explains the steps required to ensure your listing is properly set up and connected, and how to troubleshoot common errors.
Note:
Listings that are listed in Vrbo are not automatically imported or synced to Guesty. You must create the listing in Guesty first and then publish it to Vrbo individually. There is no need to recreate the same listing in Vrbo.
Follow the instructions below to publish a listing to Vrbo.
Before you begin
Before publishing your listings to Vrbo, confirm that you’ve completed the following tasks.
Account setup
- Connect your Vrbo account.
- Verify your login credentials are correct.
Listing configuration
- Create your listing in Guesty before attempting to publish to Vrbo.
- Set the listing to listed. Only listed listings can be published.
- Complete all property details including:
- Basic property information
- At least 5 amenities, required by Vrbo
- Guest capacity
- Correct number of bedrooms and bathrooms
- Pricing and availability
- Prepare each sub-unit as a separate listing as Vrbo doesn't support multi-units listings.
Address requirements
-
Complete, updated and valid address:
- Street name
- Building/street number
Important:
Missing street numbers are the number one reason for failed Vrbo connections. Always include the building/street number in your address.
- Postal/zip code, formatted for your region
- City, and state/province
- Country
- Longitude and latitude coordinates
Photo requirements
- High-quality images: minimum 1024x683 pixels
- No watermarks or text overlays on photos
- At least one exterior photo of the property
- At least 5 total photos. It is recommended to have 15-20 for better listing performance.
Financial setup
- Match the currency of your rates and fees to the Vrbo master brand.
- Configure auto payment settings to align with Vrbo’s supported payment methods, including credit and debit cards, and specific limitations based on the region of your account’s settings.
Content requirements
- Create compelling listing title and description.
- Ensure your listing’s headline and description align with the Vrbo's brand language.
- Include any required registration/license numbers for your location.
Publish a listing to Vrbo
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Growth mode.
- Click Distribution and then HomeAway/Vrbo thumbnail.
- Click the relevant account.
- In the top-right corner, click Publish listing.
- From the dropdown menu, select the listing or use the search bar to find it by typing in its title, nickname, or address.
- Complete the fields in the pop-up and click Add to channel.
- Navigate to your Vrbo dashboard and complete the registration number form for the listing to go live.
Vrbo advertisement plans
Your listing's visibility depends on your selected advertisement plan.
| Plan type | Description | Action required |
|---|---|---|
| Pay Per Booking (PPB) | Commission-based model | Listings go live automatically after approval |
| Pay Per Subscription (PPS) | Annual subscription fee | Purchase a subscription for the listing to go live |
| No default plan | Undecided payment model | Listing remains in "Preview" status until converted to PPB or PPS |
If your listing remains in "Preview" status, log in to your Vrbo dashboard and select an advertisement plan to make it live.
After you publish your Vrbo listing
Vrbo typically takes up to 72 hours to approve new listings. Once approved, the status will change to "Connected" on the Vrbo distribution page within 48 hours. Verify your listing is connected by checking in both Guesty and Vrbo.
Monitor the connection status
Once the connection process begins, listings transition through several status phases. The following table outlines these statuses and any actions required:
|
Status |
Description |
Duration |
Action required |
|---|---|---|---|
|
|
Vrbo received the connection request and is reviewing the listing for compliance. |
24-72 hours |
If the status persists beyond 72 hours:
|
|
|
Listing successfully published on Vrbo. |
Not applicable |
No action required. The listing is live. |
|
|
Vrbo rejected the connection attempt. |
Not applicable |
Refer to our Vrbo publishing errors guide. |
Troubleshooting publishing issues
If you encounter issues while attempting to publish a listing, follow the steps below to resolve it.
-
Is the listing status "Pending"?
- Yes, for less than 72 hours: No action needed. When Vrbo approves the listing the listing status will change to "Connected" in Guesty.
- Yes, for more than 72 hours: Proceed to step 2.
- No, shows as "Failed": Skip to step 4.
-
Are there any error messages on the integration page?
- Yes: Address the error message as indicated.
- No: Proceed to step 3.
-
Is the listings status "Pending" for more than 72 hours?
- Refer to our pending listings troubleshooting guide.
-
Is the listing status "Failed"?
- Review the error message displayed for the relevant listing.
- Refer to our Vrbo publishing errors guide and follow the provided steps for resolution.
- Make any necessary corrections to the listing details.
- Click "Retry" to attempt publication again.
Common error messages and solutions
Read below how to solve the three most common publishing errors.
Address formatting errors
|
Error |
Solution |
|---|---|
|
"Invalid address" or "StreetDigit" |
|
Missing required information
|
Error |
Solution |
|---|---|
|
Missing required fields" or "Incomplete listing" |
Check that all required fields are completed:
|
Photo compliance issues
|
Error |
Solution |
|---|---|
| Photos do not meet requirements |
Check that uploaded photos meet the requirements:
|
If the issue persists contact us with a screenshot of any error messages and a list of steps you’ve already taken.
Once submitted, a listing may take up to 72 hours for Vrbo to approve. Once approved, its status will change to "Connected" on the Vrbo integration page within 48 hours. Learn now to verify a Vrbo listing is connected.
Tip:
To enhance your listing’s visibility and attract more guests, learn how to boost a Vrbo listing's ranking in search results.