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  4. Vrbo: Listings

Publishing a listing to Vrbo

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After you connect your Vrbo account, you can publish your listings on Vrbo directly from Guesty. This guide explains the steps required to ensure your listing is properly set up and connected. 

Listings that are listed in Vrbo are not automatically imported or synced with Guesty. Listings must be created in Guesty and published to Vrbo, one listing at a time. There is no need to recreate the same listing in Vrbo.

Follow the instructions below to publish a listing to Vrbo.

Pro users Lite users

Before publishing your listings to Vrbo, confirm that you’ve completed the following tasks.

  • Connect your Vrbo account: Ensure your Vrbo account is successfully connected to Guesty. Listings can only be published after the connection is made.
  • Verify your login login credentials.
  • Create listings in Guesty: If your listings are only on Vrbo, create them in Guesty before publishing. This ensures all properties are managed within Guesty.
  • Set the listing status to “Listed”: Ensure the listing status in Guesty is marked as "Listed". Only listed properties are ready for publishing and syncing with Vrbo. 
  • Allow approval time: Vrbo may take up to 72 hours to approve your listings. During this time, the status in Guesty shows as "Pending".
  • Ensure your listing meets the following criteria to avoid delays:
    • Property details: Must be specified.
    • Amenities: At least 5 amenities are required.  
    • Guest details: Specify the number of guests, bedrooms, and bathrooms.
    • Complete and valid address: The address must be fully entered, including street, building number, longitude, latitude, etc. See instructions for updating listing addresses.
  • Check photo requirements.
  • Add authorization hold to the auto payments setup.
  • Verify financial requirements: 
    • Currency: Match the currency of your rates and fees to the Vrbo master brand.
    • Auto payments: Configure auto payment settings to align with Vrbo’s supported payment methods, including credit, debit cards, and specific limitations based on the region of your account’s settings. 
  • Handle multi-unit listings: Guesty’s connection with Vrbo doesn’t support multi-units. If your property is set up as a multi-unit in Guesty, publish each sub-unit as a separate listing on Vrbo to ensure accurate availability. 
  • Check listing title and description. 
  • Verify language support: Ensure your listing’s headline and description align with the Vrbo master brand language. Learn more about Vrbo language requirements. 

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Growth mode.
  3. Click Distribution and then HomeAway/Vrbo thumbnail.
  4. Click the relevant account.
  5. In the top-right corner, click Publish listing. 
  6. From the dropdown menu, select the listing or use the search bar to find it by typing in its title, nickname, or address.

  7. Complete the fields in the pop-up and click Add to channel.
  8. Navigate to your Vrbo dashboard and complete the registration number form for the listing to go live. 

Verify your Vrbo advertisement plan

  • Pay Per Booking (PPB): Listings go live automatically.
  • Pay Per Subscription (PPS): Purchase a subscription for the listing to go live.
  • No default plan: Listing remain in "Preview" status until converted to PPB or PPS.

Monitor the connection status

Once the connection process begins, listings transition through several status phases. The following table outlines these statuses and any actions required:

Status

Description

Duration

Action required

Vrbo received the connection request and is reviewing the listing for compliance.

24-72 hours

If the status persists beyond 72 hours:

  • Ensure all listing details are complete.
  • Check for any error messages on the Vrbo integration page in Guesty.

Listing successfully published on Vrbo.

Not applicable

No action required. The listing is live.

Vrbo rejected the connection attempt.

Not applicable

Refer to our Vrbo publishing errors guide.

Troubleshooting publishing issues

If you encounter issues while attempting to publish a listing, follow the steps below to resolve it:

  1. Is the listing status "Pending"?
    • Yes, for less than 72 hours: No action needed. When Vrbo approves the listing the listing status will change to "Connected" in Guesty.
    • Yes, for more than 72 hours: Proceed to step 2.
    • No, shows as "Failed": Skip to step 4.
  2. Are there any error messages on the integration page?
    • Yes: Address the error message as indicated.
    • No: Proceed to step 3.
  3. Is the listings status "Pending" for more than 72 hours?
    • Ensure your Vrbo account is active and in good standing.
    • Ensure the listing is active on Vrbo.
    • Contact us for further investigation and resolution.
  4. Is the listing status "Failed"?
    • Review the error message displayed for the relevant listing.
    • Refer to our Vrbo publishing errors guide and follow the provided steps for resolution.
    • Make any necessary corrections to the listing details.
    • Click "Retry" to attempt publication again.

If the issue persists contact us with a screenshot of any error messages and a list of steps you’ve already taken.

Back to the top

Once submitted, a listing may take up to 72 hours for Vrbo to approve. Once approved, its status will change to "Connected" on the Vrbo integration page within 48 hours. Learn now to verify a Vrbo listing is connected.

Tip:

To enhance your listing’s visibility and attract more guests, learn how to boost a Vrbo listing's ranking in search results. 

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