Changing a Vrbo Listing's Cancellation Policy

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Once a listing is connected with Vrbo, you can change its cancellation policy at any time. Follow the instructions below.

Step by step:


Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, click Listings.
  3. Click the relevant listing:
  4. In the listing's menu, click Pricing & Policies.
  5. Select Reservation policies from the drop-down.
  6. In the "Cancellation policy" section on the right, click Edit.
  7. Select the relevant policy.
  8. Click Save.


Changes to your cancellation policy will only apply to new bookings. Reservation made prior to your changes will still be subject to your previous cancellation policy.

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