The information in this article is relevant only for Pro users at this time.

Give users access to certain Guesty features by granting them the most relevant permissions. The information below will help you understand which functionality a Guesty user will/will not have access to when assigning them a Calendar Viewer permission role.

Important:

When assigning a multi-unit to a user, assign both the multi-unit and its sub-units to allow them to view and access the listings as required.

Tip:

Check out our permissions overview to learn more about each role and to see examples of personas that the role can apply to within your company. Learn how to assign or remove permission roles to or from Guesty users.

Each Guesty user has access to different search suggestions, based on the permission role that they have been assigned. See the information below.
Type of Data
Appears in Search Suggestions
Reservations
Yes
Listings
Yes
Guests
No
Users
No
Contacts
No
Owners
No
Vendors
No
Marketplace
No
Integrations
No
Smart views/custom reports
Yes
Navigation shortcuts (e.g. search for "Custom fields" to open that section)
Yes

Listing features

Feature
Permissions
See listing's name, nickname and address
 View only 
Marketed address
 View only 
See listings list
Yes
Save new views
 No 
Edit views
 No 
Upcoming and current reservations
 View only 
View listing's analytics
 No 
Property public details and terms
 View only 
Custom fields - view
 No
Custom fields - edit
No
Default values for reservation custom fields 
 No 
Cleaning instructions
View only
Calendar - availability
Yes
Calendar - nightly rates
View only
Calendar - minimum nights
View only
Automation
 No 
Saved Replies - view
 No 
Saved Replies - edit
 No 
Receptionists
 No 
Post booking
 No 
Marketing channels
 No 
Marketing public info
View only
Listing settings
 No 
Commission calculation formulas
 No 
Create a new listing
 No 

Reservation features

Feature
Permissions
Reservation details
  View only  
Listing
  View only  
Notes
  View only  
Custom fields - view
  No  
Guest details
  No  
Custom fields - edit
  No  
Financials
  No  
Review
  No  
Inbox
  No  
Create a new manual reservation
  No  
Reservation status
  View only  
Save new views
  No  
Edit views
  No  
See reservations list
 Yes  

Payment features

Feature
Permission
Connect account to Stripe
 No 
View payments per reservation
 No 
Collect a payment per reservation
 No 
View invoice items per reservation
 No 

Premium features

Accounting

Feature
Permission
Business models
Cannot view or edit
Owner statements
Cannot view or edit
Reports
Cannot view or edit
Posting journal
Cannot view or edit
Balances
Cannot view or edit
Reservation folio
Cannot reverse a transaction or add a transaction / journal entry

Task features

Feature
Permission
Create manual Tasks
No
Create Auto Tasks
No
View tasks
Only for the assignee or supervisor of the task
Assign tasks (to self)
No
Assign tasks (to others)
No
Edit tasks
No 
Save new views
No 
Edit views 
No 
Delete comments
No 

Account features

Feature
Permissions
Integrations
No
Users
No 
System settings
No 

Communications

Feature
Permissions
Guest Book
 Cannot view or edit
Phone Book
Can view
Workflows
Cannot view or edit

Document manager

Feature
Permissions
Check-in form
No
Rental agreements
No

Owners

Feature
Permissions
Owners page
 No 
Owners Portal settings
 No 
Owners Inbox
 No 

Multi-Calendar

Permissions
View only

Billing

Permissions
No

Notifications

Note:

This determines whether or not users can activate the following notifications.

Notification
Permissions
Payment: Failed
 No 
Payment: Auto authorization hold failed
 No 
Payment: Received
 No 
Payment: Invalid credit card
 No 
Reservation: Inquiry
Yes
Reservation: Canceled
Yes
Reservation: Alteration
Yes
Reservation: Confirmed
Yes
Reservation: Double booking
Yes
Tasks: New attachment
Yes
Tasks: New comment
Yes
General: Agoda Connect
No
General: Listing integration failed
No
General: Financials channel sync failed
No
Nights limit: Calendar is blocked
Yes
Nights limit: Calendar is open
Yes
Nights limit: Set number of minimum nights is too high
Yes
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