The information in this article is relevant only for Pro users at this time.

Give users access to certain Guesty features by granting them the most relevant permissions. The information below will help you understand which functionality a Guesty user will/will not have access to when assigning them a Listing Manager permission role.

Important:

When assigning a multi-unit to a user, assign both the multi-unit and its sub-units to allow them to view and access the listings as required.

Tip:

Check out our permissions overview to learn more about each role and to see examples of personas that the role can apply to within your company. Learn how to assign or remove permission roles to or from Guesty users.

Each Guesty user has access to different search suggestions, based on the permission role that they have been assigned. See the information below.
Type of Data
Appears in Search Suggestions
Reservations
Yes
Listings
Yes
Guests
Yes
Users
No
Contacts
No
Owners
Yes
Vendors
No
Marketplace
No
Integrations
No
Smart views/Custom reports
Yes
Navigation shortcuts 
Yes

Listing features

Feature
Permissions
See listing's name, nickname and address
Can edit
Marketed address
Can edit
See listings list
Yes
Save new views
Yes
Edit views
Yes
Upcoming and current reservations
Can edit
View listing's analytics
Yes
Property public details and terms
Can edit
Custom fields - view
All
Custom fields - edit
Yes
Default values for reservation custom fields 
Can edit
Cleaning instructions
Can edit
Calendar
Can edit
Calendar - minimum nights
Can edit
Automation
Can edit
Saved Replies - view
Yes
Saved Replies - edit
Only if has access to all listings
Receptionists
Can edit
Post Booking
Can edit
Marketing channels
Can edit
Marketing public info
Can edit
Listing Settings
Can edit
Commission calculation formulas
No 
Create a new listing
Only if has access to all listings

Reservation features

Feature
Permissions
Reservation details
Can edit
Listing
Can edit
Notes
Can edit
Custom Fields - view
All
Guest details
Yes
Custom Fields - edit
Yes
Financials
No
Review
Yes
Inbox
Yes
Create a new manual reservation
Yes
Reservation status
Can edit
Save new views
Yes
Edit views
Yes
See reservations list
Yes  
Send a quote
Can create, edit, send, and view a quote

Payment features

Feature
Permission
Connect account to Stripe
No 
View payments per reservation
No
Collect a payment per reservation
No
View invoice items per reservation
No

Premium features

Accounting

Feature
Permission
Business models
Cannot view or edit
Owner statements
Cannot view or edit
Reports
Cannot view or edit
Posting journal
Cannot view or edit
Balances
Cannot view or edit
Reservation folio
Cannot reverse a transaction or add a transaction / journal entry

Task Features

Feature
Permission
Create Manual Tasks
Yes
Create Auto Tasks
Yes
View tasks
Yes
Assign tasks (to self)
Yes
Assign tasks (to others)
Yes
Edit tasks
Yes
Save new views
Yes
 Edit views 
Yes
Delete comments
Yes

Account features

Feature
Permissions
Integrations
No
Users
No 
System settings
No 
Accounting
Can view and edit

Communications

Feature
Permissions
Guest Book
Cannot view or edit
Phone Book
Can view
Workflows
Can view and edit

Document Manager

Feature
Permissions
Check-in form
No
Rental agreements
View only

Owners

Feature
Permissions
Owner's page
Yes
Owner's Portal settings
Yes
Owner's Inbox
Yes

Multi-Calendar

Permissions
Can Edit

Billing

Permissions
No

Notifications

Note:

This determines whether or not users can activate the following notifications.

Notification
Permissions
Payment: Failed
No
Payment: Auto authorization hold failed
No
Payment: Received
No
Payment: Invalid credit card
No
Reservation: Inquiry
Yes
Reservation: Canceled
Yes
Reservation: Alteration
Yes
Reservation: Confirmed
Yes
Reservation: Double booking
Yes
Tasks: New Attachment
Yes
Tasks: New Comment
Yes
General: Agoda connect
No
General: Listing integration failed
No
General: Financials channel sync failed
No
Nights Limit: Calendar is blocked
Yes
Nights Limit: Calendar is open
Yes
Nights Limit: Set number of minimum nights is too high
Yes
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