Give users access to certain Guesty features by granting them the most relevant permissions. The information below will help you understand which functionality a Guesty user will/will not have access to when assigning them a Listing Manager permission role.
Important:
When assigning a multi-unit to a user, assign both the multi-unit and its sub-units to allow them to view and access the listings as required.
Tip:
Check out our permissions overview to learn more about each role and to see examples of personas that the role can apply to within your company. Learn how to assign or remove permission roles to or from Guesty users.
Guesty's Search Bar
Each Guesty user has access to different search suggestions, based on the permission role that they have been assigned. See the information below.
|
Type of Data
|
Appears in Search Suggestions
|
|---|---|
|
Reservations
|
Yes
|
|
Listings
|
Yes
|
|
Guests
|
Yes
|
|
Users
|
No
|
|
Contacts
|
No
|
|
Owners
|
Yes
|
|
Vendors
|
No
|
|
Marketplace
|
No
|
|
Integrations
|
No
|
|
Smart Views/Custom Reports
|
Yes
|
|
Navigation Shortcuts (e.g. search for "Custom Fields" to open that section in your Account Settings)
|
Yes
|
Listing Features
|
Feature
|
Permissions
|
|---|---|
|
See listing's name, nickname and address
|
Can Edit
|
|
Marketed address
|
Can Edit
|
|
See listings list
|
Yes
|
|
Save new views
|
Yes
|
|
Edit views
|
Yes
|
|
Upcoming and current reservations
|
Can Edit
|
|
View listing's analytics
|
Yes
|
|
Property public details and terms
|
Can Edit
|
|
Custom fields - View
|
All
|
|
Custom fields - Edit
|
Yes
|
|
Default values for reservation custom fields
|
Can Edit
|
|
Cleaning instructions
|
Can Edit
|
|
Calendar
|
Can Edit
|
|
Calendar - minimum nights
|
Can Edit
|
|
Automation
|
Can Edit
|
|
Saved Replies - View
|
Yes
|
|
Saved Replies - Edit
|
Only if has access to all listings
|
|
Receptionists
|
Can Edit
|
|
Post Booking
|
Can Edit
|
|
Marketing Channels
|
Can Edit
|
|
Marketing public info
|
Can Edit
|
|
Listing Settings
|
Can Edit
|
|
Commission Calculation Formulas
|
No
|
|
Create a new listing
|
Only if has access to all listings
|
Reservation Features
|
Feature
|
Permissions
|
|---|---|
|
Reservation details
|
Can Edit
|
|
Listing
|
Can Edit
|
|
Notes
|
Can Edit
|
|
Custom Fields - View
|
All
|
|
Guest details
|
Yes
|
|
Custom Fields - Edit
|
Yes
|
|
Financials
|
No
|
|
Review
|
Yes
|
|
Inbox
|
Yes
|
|
Create a new manual reservation
|
Yes
|
|
Reservation status
|
Can Edit
|
|
Save new views
|
Yes
|
|
Edit views
|
Yes
|
|
See reservations list
|
Yes
|
|
Send a quote
|
Can create, edit, send, and view a quote
|
Payment Features
|
Feature
|
Permission
|
|---|---|
|
Connect account to Stripe
|
No
|
|
View payments per reservation
|
No
|
|
Collect a payment per reservation
|
No
|
|
View invoice items per reservation
|
No
|
Premium Features
Accounting
|
Feature
|
Permission
|
|---|---|
|
Business models
|
Cannot view or edit
|
|
Owner statements
|
Cannot view or edit
|
|
Reports
|
Cannot view or edit
|
|
Posting journal
|
Cannot view or edit
|
|
Balances
|
Cannot view or edit
|
|
Reservation folio
|
Cannot reverse a transaction or add a transaction / journal entry
|
Task Features
|
Feature
|
Permission
|
|---|---|
|
Create Manual Tasks
|
Yes
|
|
Create Auto Tasks
|
Yes
|
|
View tasks
|
Yes
|
|
Assign tasks (to self)
|
Yes
|
|
Assign tasks (to others)
|
Yes
|
|
Edit tasks
|
Yes
|
|
Save new views
|
Yes
|
|
Edit views
|
Yes
|
|
Delete comments
|
Yes
|
Account Features
|
Feature
|
Permissions
|
|---|---|
|
Integrations
|
No
|
|
Users
|
No
|
|
System settings
|
No
|
|
Accounting
|
Can view and edit
|
Communications
|
Feature
|
Permissions
|
|---|---|
|
Guest Book
|
Cannot view or edit
|
|
Phone Book
|
Can view
|
Document Manager
|
Feature
|
Permissions
|
|---|---|
|
Check-in form
|
No
|
|
Rental agreements
|
View Only
|
Owners
|
Feature
|
Permissions
|
|---|---|
|
Owner's page
|
Yes
|
|
Owner's Portal settings
|
Yes
|
|
Owner's Inbox
|
Yes
|
Multi-Calendar
|
Permissions
|
|---|
|
Can Edit
|
Billing
|
Permissions
|
|---|
|
No
|
Notifications
Note:
This determines whether or not users can activate the following notifications.
|
Notification
|
Permissions
|
|---|---|
|
Payment: Failed
|
No
|
|
Payment: Auto Authorization Hold Failed
|
No
|
|
Payment: Received
|
No
|
|
Payment: Invalid Credit Card
|
No
|
|
Reservation: Inquiry
|
Yes
|
|
Reservation: Canceled
|
Yes
|
|
Reservation: Alteration
|
Yes
|
|
Reservation: Confirmed
|
Yes
|
|
Reservation: Double Booking
|
Yes
|
|
Tasks: New Attachment
|
Yes
|
|
Tasks: New Comment
|
Yes
|
|
General: Agoda Connect
|
No
|
|
General: Listing integration failed
|
No
|
|
General: Financials channel sync failed
|
No
|
|
Nights Limit: Calendar is blocked
|
Yes
|
|
Nights Limit: Calendar is open
|
Yes
|
|
Nights Limit: Set number of minimum nights is too high
|
Yes
|
