Give users access to certain Guesty features by granting them the most relevant permissions. The information below will help you understand which functionality a Guesty user will/will not have access to when assigning them a Viewer permission role.
Important:
When assigning a multi-unit to a user, assign both the multi-unit and its sub-units to allow them to view and access the listings as required.
Tip:
Check out our permissions overview to learn more about each role and to see examples of personas that the role can apply to within your company. Learn how to assign or remove permission roles to or from Guesty users.
Guesty's Search Bar
Each Guesty user has access to different search suggestions, based on the permission role that they have been assigned. See the information below.
|
Type of Data
|
Appears in Search Suggestions
|
|---|---|
|
Reservations
|
Yes
|
|
Listings
|
Yes
|
|
Guests
|
No
|
|
Users
|
No
|
|
Contacts
|
No
|
|
Owners
|
No
|
|
Vendors
|
No
|
|
Marketplace
|
No
|
|
Integrations
|
No
|
|
Smart Views/Custom Reports
|
Yes
|
|
Navigation Shortcuts (e.g. search for "Custom Fields" to open that section in your Account Settings)
|
Yes
|
Listing Features
|
Feature
|
Permissions
|
|---|---|
|
See listing's name, nickname and address
|
View Only
|
|
Marketed address
|
View Only
|
|
See listings list
|
No
|
|
Save new views
|
No
|
|
Edit views
|
No
|
|
Upcoming and current reservations
|
View Only
|
|
View listing's analytics
|
No
|
|
Property public details and terms
|
View Only
|
|
Custom fields - View
|
Only Public
|
|
Custom fields - Edit
|
No
|
|
Default values for reservation custom fields
|
No
|
|
Cleaning instructions
|
View Only
|
|
Calendar
|
No
|
|
Calendar - minimum nights
|
No
|
|
Automation
|
No
|
|
Saved Replies - View
|
No
|
|
Saved Replies - Edit
|
No
|
|
Receptionists
|
No
|
|
Post Booking
|
No
|
|
Marketing Channels
|
No
|
|
Marketing public info
|
View Only
|
|
Listing Settings
|
No
|
|
Commission Calculation Formulas
|
No
|
|
Create a new listing
|
No
|
Reservation Features
|
Feature
|
Permissions
|
|---|---|
|
Reservation details
|
View Only
|
|
Listing
|
View Only
|
|
Notes
|
View Only
|
|
Custom Fields - View
|
Only Public
|
|
Guest details
|
No
|
|
Custom Fields - Edit
|
View Only
|
|
Financials
|
No
|
|
Review
|
No
|
|
Inbox
|
No
|
|
Create a new manual reservation
|
No
|
|
Reservation status
|
View Only
|
|
Save new views
|
No
|
|
Edit views
|
No
|
|
See reservations list
|
Yes
|
Payment Features
|
Feature
|
Permission
|
|---|---|
|
Connect account to Stripe
|
No
|
|
View payments per reservation
|
No
|
|
Collect a payment per reservation
|
No
|
|
View invoice items per reservation
|
No
|
Premium Features
Accounting
|
Feature
|
Permission
|
|---|---|
|
Business models
|
Cannot view or edit
|
|
Owner statements
|
Cannot view or edit
|
|
Reports
|
Cannot view or edit
|
|
Posting journal
|
Cannot view or edit
|
|
Balances
|
Cannot view or edit
|
|
Reservation folio
|
Cannot reverse a transaction or add a transaction / journal entry
|
Task Features
|
Features
|
Permissions
|
|---|---|
|
Create manual tasks
|
No |
|
Create Auto Tasks
|
No
|
|
View tasks
|
Only if assigned
|
|
Assign tasks (to self)
|
Yes
|
|
Assign tasks (to others)
|
No
|
|
Edit tasks
|
No
|
|
Save new views
|
No
|
|
Edit views
|
No
|
|
Delete comments
|
No
|
Account Features
|
Feature
|
Permissions
|
|---|---|
|
Integrations
|
No
|
|
Users
|
No
|
|
System settings
|
No
|
Communications
|
Feature
|
Permissions
|
|---|---|
|
Guest Book
|
Cannot view or edit
|
|
Phone Book
|
Can view
|
Document Manager
|
Feature
|
Permissions
|
|---|---|
|
Check-in form
|
No
|
|
Rental agreements
|
No
|
Owners
|
Feature
|
Permissions
|
|---|---|
|
Owners page
|
No
|
|
Owners Portal settings
|
No
|
|
Owners Inbox
|
No
|
Multi-Calendar
|
Permissions
|
|---|
|
No
|
Billing
|
Permissions
|
|---|
|
No
|
Notifications
Note:
This determines whether or not users can activate the following notifications.
|
Notification
|
Permissions
|
|---|---|
|
Payment: Failed
|
No
|
|
Payment: Auto Authorization Hold Failed
|
No
|
|
Payment: Received
|
No
|
|
Payment: Invalid Credit Card
|
No
|
|
Reservation: Inquiry
|
Yes
|
|
Reservation: Canceled
|
Yes
|
|
Reservation: Alteration
|
Yes
|
|
Reservation: Confirmed
|
Yes
|
|
Reservation: Double Booking
|
Yes
|
|
Tasks: New Attachment
|
Yes
|
|
Tasks: New Comment
|
Yes
|
|
General: Agoda Connect
|
No
|
|
General: Listing integration failed
|
No
|
|
General: Financials channel sync failed
|
No
|
|
Nights Limit: Calendar is blocked
|
No
|
|
Nights Limit: Calendar is open
|
No
|
|
Nights Limit: Set number of minimum nights is too high
|
No
|
