How much time does a guest have to update an invalid credit card?

If a reservation has been received with an invalid credit card, you can report it to Booking.com. Once reported, Booking.com will notify the guest that their credit card details should be updated. 

More than 48 hours before check-In

Once a credit card has been marked as invalid, the guest will be asked to update the credit card details within the next 24 hours. If the details are not updated, you can cancel the reservation.

24 to 48 hours before check-In

Once a credit card has been marked as invalid, the guest will be asked to update the credit card details within the next 12 hours. If the details are not updated, you can cancel the reservation.

Same day reservations

  • If the reservation was made before 3 pm.
  • If the reservation was made after 3 pm.
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