Understanding when Expedia guest's phone numbers appear in Guesty

A guest's phone number for an Expedia reservation becomes available in Guesty 14 days before check-in. Until that 14-day window opens, the phone number remains hidden.

Phone numbers are not shown in Expedia Partner Central. For day-to-day guest communication, continue using Guesty messaging as your primary channel. Once the phone number is visible, you can also use it for sending and receiving SMS messages via Guesty.

Was this article helpful?
0 out of 0 found this helpful