Troubleshooting: Owners Portal "No data to show" error

After you configure the Owners Portal settings, owners may see a "No data" error when accessing the portal.

To resolve this, toggle one of the owner's settings off, save, and then reapply the configuration to refresh the portal.

Step by step:

  1. Sign in to your Guesty account.
  2. In the side navigation menu, click icon Operations to open the dropdown menu.
  3. Under Portfolio, select Owners.
  4. Select the relevant owner.
  5. In the side panel, click Portal settings.
  6. Check or uncheck a setting.
  7. Click Apply changes.
  8. Check or uncheck the setting again to return to the original configuration.
  9. Click Apply changes.

 

 

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