Pilot: What data is synced between Inntopia and Guesty and where to manage it

See below where to set and/or manage your Inntopia listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to Inntopia.

Listing setup

Action Where to manage it
Create new listings In Inntopia
Edit listings In Inntopia

Listing details

Action Where to manage it
Manage the listing's amenities In Inntopia

Reservations, calendar and availability

Action Where to manage it
Manage calendar & availability

In Guesty

Inntopia does not support maximum length of stay

Reservation policies

Action Where to manage it
Manage rate plans

In Inntopia and in Guesty

The rate plans set in Inntopia must match the ones set in Guesty. You can set multiple rate plans per listing.

Set check-in/check-out times In Inntopia

Financials and revenue management

Action Where to manage it
Manage basic and additional fees In Inntopia
Define your tax settings In Inntopia
Manage markups/markdowns In Guesty
Manage payments

In Inntopia

Inntopia is the merchant of record. Learn how to record a payment collected outside of Guesty.

Manage promotions In Inntopia
Adjust the guest invoice In Inntopia

Guest communication

Action Where to manage it
Cancel/alter reservations

In Inntopia

Contact customercare@inntopia.com to request a booking cancellation. 

Manage guest communication In Inntopia
Manage guest reviews In Inntopia
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