See below where to set and/or manage your Traveloka listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to Traveloka.
Listing setup
| Action | Where to manage it |
|---|---|
| Create new listings | In Traveloka |
| Edit listings | In Traveloka |
Listing details
| Action | Where to manage it |
|---|---|
| Manage the listing's amenities | In Traveloka |
Reservations, calendar and availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability |
In Guesty Traveloka does not support maximum length of stay |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage rate plans |
In Traveloka and in Guesty The rate plans set in Traveloka must match the ones set in Guesty. You can set multiple rate plans per listing. |
| Set check-in/check-out times | In Traveloka |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Manage basic and additional fees | In Traveloka |
| Define your tax settings | In Traveloka |
| Manage markups/markdowns | In Guesty |
| Manage payments |
In Traveloka Traveloka is the merchant of record. Learn how to record a payment collected outside of Guesty. |
| Manage promotions | In Traveloka |
| Adjust the guest invoice | In Traveloka |
Guest communication
| Action | Where to manage it |
|---|---|
| Cancel/alter reservations |
In Traveloka Contact hotelsupport@traveloka.com to request a booking cancellation. |
| Manage guest communication | In Traveloka |
| Manage guest reviews | In Traveloka |
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