Slack is a team communication platform that enables fast, collaborative, and real-time messaging for operational and guest-facing teams. By connecting Guesty and Slack through Guesty Connect, you keep your team informed instantly. This integration centralizes communication by routing critical Guesty events into dedicated Slack channels, ensuring you never miss a reservation, task assignment, or change in guest activity.

Key benefits

  • Instant operational awareness: Receive real-time updates from Guesty directly in Slack.

  • Faster team collaboration: Coordinate responses quickly by sending specific Guesty events to the relevant Slack channels.

Before you begin

You must subscribe to the Guesty Connect add-on before you can connect the integration:

  1. Sign in to your Guesty account.
  2. In the top-right corner, click the integration center icon .
  3. In the dropdown menu, select Guesty add-ons.
  4. Click "Guesty Connect"
  5. Click subscribe.

Connect Guesty to Slack

  1. Sign in to your Guesty account.
  2. In the top-right corner, click the integration center icon .
  3. In the dropdown menu, select Marketplace.
  4. In the search bar on the left, enter "Slack", then click the Slack thumbnail.
  5. In the top-right corner, click Connect.
  6. In the pop-up, select the workspace you want to connect.

  7. Click Allow.

Supported features

Use the integration to automate notifications for the following:

  • Reservations: Send a Slack message to a selected channel when a new reservation is created in Guesty.

  • Tasks: Send a Slack message when a new task is created or an updated task is modified in Guesty.

In the "Configuration" tab, toggle on the relevant features to choose which notifications you receive in Slack.

Note:

If you need functionality not currently supported, open a support ticket. Our team actively reviews requests to shape future improvements.

Was this article helpful?
0 out of 0 found this helpful