Keyless turns your guest’s mobile phone into a smart key, giving them secure, convenient access to your rental properties. Connect Keyless with Guesty to automatically sync your reservations and provide guests with the right door access at the right time.
Before you begin
Complete these steps before connecting the integration:
Step 1: Connect your listings in Keyless
Connect your Guesty listings to your locks in Keyless so that reservations are assigned to the correct lock.
- Sign in to your Keyless account.
- In the left-side menu, click Locks.
- Select the relevant lock, click Actions.
- Select Edit unit.
- In the "Unit Unique Code" field, enter the Guesty listing ID.
- Click Save.
Step 2: Get your secret key from Keyless
- In the left-side menu, click Settings.
- Click Integrations.
- Click + Create integration.
- Click View details.
- Copy the "Secret key".
Step 3: Connect Keyless with Guesty
- Sign in to your Guesty account.
- In the top-right corner, click
.
- In the dropdown menu, select Marketplace.
- Select "Keyless" tile.
- In the pop-up, review the terms and conditions
- Click Connect.
- Paste the secret key you copied from Keyless.
- Click Continue.
- Your Keyless and Guesty accounts are now connected.
Tip:
For best performance, leave all workflows enabled.
How the integration works
Once connected, the integration automatically performs the following actions:
- Creates a custom field
keyless_booking_ref in your Guesty account. This field stores the booking reference from Keyless for each reservation.
- Sends new confirmed reservations from Guesty to Keyless.
- Syncs any changes to a reservation's listing, check-in, or check-out times with Keyless.
- Syncs any changes to a guest's name, phone number, or email with Keyless.
- Removes reservations from Keyless when they are canceled in Guesty.
You can use the keyless_booking_ref custom field as a variable in your automated messages.
The Keyless guide to claim the key using booking reference code could be found here.
Important:
- Do not delete or rename the
keyless_booking_ref custom field. Deleting or renaming it will break the integration.
- The integration doesn't support pre-existing reservations. It will only sync new reservations made after the connection is established.
- Check-in times must be set for a future time. If a same-day reservation's check-in time has already passed, the new check-in time will be set to one hour from the current time. This applies to both new and updated reservations.
For questions or support, visit Keyless.