Hello Guest Screen (HGS) is a software platform for setting up personalized screens on properties' TVs for guests. HGS provides guests a personalized, digital welcome. Use HGS to offer local recommendations, Wi-Fi details, and house rules in an engaging format.
Connect HGS with Guesty
At Guesty:
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Sign in to your Guesty account.
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In the top-right corner, click
- In the dropdown menu, choose Marketplace
- Go to the HGS tile
- Click "Connect" and copy the API token
At HGS:
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Log in to Hello Guest Screen or Sign up if you do not have an account yet.
- Navigate to the "My Property(ies)" menu.
- Click on "Import New Properties".
- Select "Connect Guesty".
- In the pop-up , paste your API token you copied and click the "Connect" button to authorize the connection.
- An integration success message appears on HGS, along with a Guesty guide pop-up. Click the "Proceed" button to view the list of properties available for import.
Two options appear for each property:
- "Import": This adds the selected listing from Guesty as a new property in HGS.
- "Map Property": This links an existing HGS property with a corresponding property from Guesty.
- All future reservations for the imported or mapped listings will also import. You can find them in the "Schedule" and "Calendar" menus.
- Complete the screens setup and take HGS live in your properties.
Note:
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Removing a property from Guesty will not automatically delete it from HGS. However, new reservations will no longer sync for that property.
- If you want to remove a property from HGS, you must delete it from the HGS panel. Once deleted, any personalized settings and data for that property will be lost.