Faye is a travel insurance and assistance platform that holistically looks after your guests when they’re away from home. Combining comprehensive coverage, real-time 24/7 assistance, and digital reimbursements on approved claims straight to their phone’s wallets, all managed through one app.
As a Guesty partner, Faye is entirely link-based. That means you can bypass technical integrations and development timelines, allowing you to offer premium protection and maximize post-booking revenue in minutes. By adding your unique partner link into your automated guest touchpoints, guests can easily protect their trips while your team stays focused on hospitality.
Get started
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Get your Faye partner link
Before configuring your automations in Guesty, you must secure your unique tracking links from Faye:
- Submit your partnership request: Visit the Faye partner page for property managers to register your business. Faye’s Business Development team will contact you to learn more about your business, goals with Faye, and execute an agreement to continue our partnership.
- Receive your custom tracking link: The Faye Business Development team will set up your account and deliver your custom [FAYE_LINK]. This is natively tied to your Partner account to ensure all commissions are tracked accurately to your account.
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Implement your link within Guesty and your marketing channels
Once you receive your partner link, inject it directly into your existing messaging workflows and digital touchpoints to maximize visibility:
- Create a message automation.
- Select the Reservation Status: Confirmed trigger condition to include the protection link in your immediate post-booking email sequence.
- For the pre-arrival touchpoint, establish a time-based automation rule to fire exactly 7 Days Prior to {{reservation.start_date}}.
- Embed your tracking URL ([FAYE_LINK]) directly into the anchor text of your message buttons or hyperlinked text.
- Expand your distribution: To capture revenue at every stage of the guest journey, you can also add your link to your direct booking site, place it in your social media profiles, or include it in dedicated email marketing campaigns.
What your guests see
Your unique link directs guests to a fast, mobile-optimized experience:
- Instant, transparent pricing: Guests enter just the essentials- destination, dates, and number of guests to receive a custom quote.
- Comprehensive whole-trip coverage: A single plan protects their trip: health, stuff, and their non-refundable accommodation.
- The Faye app: Guests manage everything on the go with 24/7 support, proactive flight alerts, and approved reimbursements sent directly to their phone’s wallet.
For setup assistance, onboarding materials, or additional information, contact Faye team at strteam@withfaye.com.