Reversing posted journal entries in bulk helps maintain accurate financial records when correcting multiple transactions. Read on to learn how to prepare your request for bulk reversals.
Tip:
You don't need to reverse and recreate entries to fix minor errors. Correct details by editing individual journal entries.
Paid or grouped transactions can't be reversed in bulk. To request a bulk reversal for unpaid and ungrouped transactions, send a CSV file to the Guesty Support team containing the required entry details.
Follow the steps below to request a bulk journal entry reversal.
Step by step
Open your preferred spreadsheet application and create a new CSV file.
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Include the following required columns in your file:
entry ID
charge ID
transaction ID
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Include additional identifying columns to help process your request quickly, such as:
reservation ID
ledger name
period
owner
Contact Guesty Support and attach your completed CSV file. If using specific filters in Guesty to identify the entries, attach a screenshot or provide the IDs of the posting journal.