Because there are so many variables, we do not have an template you can fill out to reverse journal entries in bulk.
Important:
Paid or grouped transactions cannot be reversed.
For unpaid and ungrouped transactions, please contact us with a CSV file with the following details:
- entry ID
- charge ID
- transaction ID
Provide additional information as relevant:
- reservation ID
- Any specific details to identify the entries to reverse, e.g. ledger name, period, owner, etc.
- If you are using a specific filter to identify the entries, share screenshots or IDs of the posting journal