Pilot: Where should I manage my Hotelbeds listings, reservations and guest communication?

Note:

This channel is not yet available to all Guesty users. To join the pilot, fill out this form

See below where to set and/or manage your Hotelbeds listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to Hotelbeds.

Listing setup

Action Where to manage it
Create new listings In Hotelbeds
Edit listings In Hotelbeds

Listing details

Action Where to manage it
Set the property location In Hotelbeds
Manage property details In Hotelbeds
Set the listing's bed arrangements In Hotelbeds
Manage the listing's amenities
In Hotelbeds
Manage marketing information In Hotelbeds
Action Where to manage it
Manage calendar & availability

In Guesty

Hotelbeds does not support maximum length of stay

Reservation policies

Action Where to manage it
Manage instant bookings

 In Hotelbeds

Manage cancellation policies

 In Hotelbeds

Manage rate plans In Hotelbeds and in Guesty
The rate plans set in Hotelbeds must match the ones set in Guesty. You can set multiple rate plans per listing.
Set check-in/check-out times In Hotelbeds
Manage house rules In Hotelbeds

Financials and revenue management

Action Where to manage it
Manage basic and additional fees

In Hotelbeds

See which fees sync
  • fee placeholder
  • fee placeholder
Define your tax settings In Hotelbeds
Manage markups/markdowns In Guesty
Set the currency In Hotelbeds
Manage discounts In Hotelbeds
Manage payments

In Hotelbeds

Hotelbeds is the merchant of record. Learn how to record a payment collected outside of Guesty.

Manage promotions In Hotelbeds
Adjust the guest invoice In Hotelbeds

Guest communication

Action Where to manage it
Cancel/alter reservations In Hotelbeds
Contact hotelsupport@hotelbeds.com to request a booking cancellation.
Manage guest communication In Hotelbeds
Manage guest reviews In Hotelbeds

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