You can view your billing history from your Guesty account.
The table below provides a overview of the various types of invoice charges/fees offered by Guesty, detailing each charge and its description.
|
Invoice line item |
Description |
|---|---|
| Software | Basic fixed fee per listing |
| Software Proration - Guesty PMS - Per Listing Proration | Guesty begins billing a listing as soon as it’s activated. If you’re on a fixed fee per listing subscription, the first month’s subscription fee is proactively billed on the last day of that month. |
| Damage Protection |
Guesty Shield:
Follow the steps in this article to view the breakdown of your damage protection invoice. Note:if you are on the Ultimate Package, the 33% discount will not appear in the breakdown. However, it will be automatically applied to your invoice. |
| Accounting | One-time Accounting Onboarding Fee. |
| Accounting Module | Accounting by Guesty is a premium service. Easily organize and keep track of your business finances with Guesty’s accounting solution and owner financial management. |
| Payment Gateway Fee % | The Payment Gateway Fee (also known as the Platform Fee) is a charge associated with enabling payment processing services in the Guesty platform for GuestyPay, Merchant Warrior and Hyp. |
| Advanced Analytics | Advanced Analytics provides in-depth analytical data and an overview of your company's performance over time for all listings in your account. |
| Advanced Website | Guesty Websites allows Guesty users to create and maintain their own branded booking websites from scratch, directly from Guesty. |
| Guesty Ultimate | Guesty Ultimate is a comprehensive package designed to elevate your vacation rental management. |
| Guesty Locks Manager | Guesty Locks Manager allows Guesty users to manage every smart lock you use remotely – all from one dashboard. |
| Listing Activation Fee | Users with a Revenue share billing plan (Commission), who have listings that are both active and listed but with no active reservations during the past month, you may be charged a Listing Activation Fee. |
| Guesty Price Optimizer (GPO) | Guesty PriceOptimizer is a data-driven, machine-learning tool that gives you recommendations for your listings' nightly rates based on different time period intervals. |
| GCS | Our Guest Service Experts are working 24/7 to ensure that you won’t miss any inquiries or booking requests and that your guests will receive a highly professional and hospitable service. |
| On-boarding | One time charge for on-boarding to the Guesty platform. |
| Sandbox | A sandbox account is a controlled testing environment that allows you to build and test your Guesty account. |
| GDH Premium Channels | Contact us for a full breakdown of you GDH charge. |