Site Comments is a collaboration tool that enables your team to communicate with clients and each other while building sites. The entire review process is faster, clearer and more accurate, giving your clients better service, faster go-live, and allowing more time to scale your business. It also eliminates the need for alternative methods of communication (such as email, messages, phone calls, etc.) and creates a single channel for receiving feedback and responding to it.
Following are common use cases for Site Comments:
- Internal communication between team members only (these comments can be marked as Internal - visible to team only so clients do not see them)
- Collecting feedback from clients as they review the site
- Making notes while building the site
- During the QA process
- Creating a record of comments and responses
Open site comments in the editor
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Growth mode.
- Click Distribution.
- Click the Guesty Websites thumbnail.
- To the right of the relevant website, click Edit.
- Click the Comment log icon to expand it.
Add a comment
To add a comment:
- In the editor, click Add comment on the comments bar or click the Comment log icon and select Add comment. If you want to design, simply close the comments panel and open the design panel. comments can be added to any element.
- Click on an element to add a comment. Hover on the element to help position the comment accurately.
- Choose whether you want the comment to be internal or visible to clients and your team. Comments always retain the same visibility settings, meaning if a comment starts as Internal it will remain Internal and if a comment starts visible to the client it will stay visible to clients. To make an internal comment visible to clients, add a new comment and set it to public.
- Enter your comment in the input field. You can also add an image as a comment by clicking on image icon in the bottom right corner of the comment field.
- Click Submit.
Reply to a comment
To reply to site comments:
- Click Comments log in the comments bar to open the comments log.
- Click the comment text field, or click Reply in the comments log, and enter your reply.
- Click Submit.
Edit or delete comments
Comments can be edited or deleted by the person who creates them or by a team member. Deleted comments cannot be restored and are not displayed in the comments log. There is no undo for edited comments.
To edit or delete a comment:
- Open the comment you want to edit or delete.
- Hover over the comment, and click More.
- Click Edit or Delete.
Resolve comment
To resolve a comment and leave a record of it in the comments log click Resolve in the upper-right corner of the comment.
Comments log
To see a list of all comments and display and reopen resolved comments, use the filter in the comments log. To open the comments log, click Comments log on the comments bar to the right of the screen.
Hide comments
To hide comments on a site, click Hide comments.