This article covers a few essentials for managing your Expedia account via Rentals United.
Logging in
Use your Rentals United login email to access Expedia via Rentals United.
Minimum number of listings
New users must have at least 20 listings to connect to Expedia via Rentals United.
Communication
You can manage guest messages from Expedia via Rentals United if they are sent through these methods:
- The guest's private email address
To manage all Expedia via Rentals United communication through the guest's private email, contact your Expedia Account Manager and request that reservations include the guest's email. If this email is saved in Guesty, messages from it will appear in your Inbox, even if it isn’t the primary address for communication.
- The Expedia Communication Center
If a reservation lacks a guest email, messages are sent through the Expedia Communication Center. These messages won’t appear in your Guesty Inbox, and Guesty won’t forward replies to the Expedia Partner Center.
To receive messages in your Guesty Inbox, ensure your Rentals United integration email is set as the recipient of guest communication notifications in the Expedia platform.
Taxes
Tax values in Expedia should match those set in Guesty.