Setting a listing's check-in window

The check-in window helps you minimize gaps between reservations by limiting how far into the future guests can check in, while still allowing check-outs.

When you set up a check-in window, Guesty blocks your calendar based on the rules you define, across Guesty and all connected channel listings.

How it works

After each check-out, Guesty opens new check-ins only within your defined window.

If there's no upcoming reservation yet, the window shifts forward each day, always keeping your set number of days available from today. You can override these settings manually at any time.

If you have multiple future reservations, Guesty adjusts check-in availability for each one individually, according to your gap rules, until it reaches the next reservation block.

Check-outs are allowed on any day, even outside the check-in window.

Manual blocks

Manual blocks don't factor into the check-in window calculation. Guesty uses only reservation blocks to determine where the check-in window starts, regardless of any manual blocks on your calendar.

For example, if a manual block sits on June 10 and the most recent reservation checked out on June 5, the check-in window is calculated from June 5—the manual block on June 10 has no effect on the calculation.

Limitations

  • Dates outside the allowed check-in window appear as unavailable on connected channels. You can override this and create manual reservations for those dates directly in Guesty.
  • The check-in window works alongside other booking rules, such as minimum stay requirements. If the gap between existing reservations is too short for your minimum stay requirement, those dates remain unavailable even within your check-in window.

Important:

Restricting check-ins reduces your property’s availability.

Visual indication in the calendar

When dates have restricted check-in availability, your calendar displays a visual indicator to help you easily identify which dates fall outside your check-in window.

Dates outside the defined check-in window appear as restricted.

Examples

Scenario 1 - Basic check-in window

You set a 5-day check-in window. A guest checks out on July 1.

The calendar now allows check-ins from July 1 to July 5. From July 6 onwards, dates appear unavailable for new check-ins.

If no bookings are made, the window shifts forward daily:

On July 2: Available check-in dates would be July 2 to July 6.

On July 3: Available check-in dates would be July 3 to July 7.

Scenario 2 - Minimum stay requirements override check-in window

A guest checks out on July 1. You have a 3-night minimum stay requirement, and you set a 5-day check-in window. Your next reservation starts on July 4.

While your check-in window normally allows check-ins from July 1 to July 5, the 2-day gap between July 1 checkout and July 4 check-in is shorter than your 3-night minimum stay requirement.

The calendar shows July 1-3 as unavailable for new check-ins, even though they fall within your check-in window, because guests can’t complete a 3-night minimum stay before the existing July 4 reservation begins.

Set up a listing's check-in window

Follow the steps below to set up the check-in window for your listing.

Step by step

  1. Sign in to your Guesty account.
  2. In the side navigation menu, click icon Properties.
  3. Select the relevant listing.
  4. In the left-side menu, click Calendar, and then select Availability settings.
  5. Next to "Listing availability", click Edit.
  6. Under "Check-In restrictions", toggle on Restrict check-ins and set the number of days allowed for check-ins after a previous check-out.
  7. In the top-right corner, click Save.

Guesty automatically applies these rules to the calendar.

Learn more about best practices for availability settings. 

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