Managing tasks in the Guesty mobile app

The Guesty mobile app simplifies task management for your properties and reservations. This guide and video explain how to create, assign, and organize tasks to help you stay on top of your work and improve your workflow.

Create tasks

You can create and edit tasks from the mobile app, making task management even easier while on the go. Follow the steps below to create a new task.

1. Sign in to the Guesty mobile app. 
2. On the bottom right, tap More.
3. Tap Tasks.
4. Tap + Task at the bottom.
5. Enter a name for the task and tap Next.
6. Fill in the required details:

   • • Assign the task to a team member. 

     • Choose the relevant property or reservation. 

7. Tap View more options to complete additional fields:

   • • Enter a description. 

     • Select a priority level. 
     • Choose a specific or flexible completion date and time. 
     • Add a checklist. 

     • Select a supervisor.

     • Adjust the task status. 

8. To add images: 
   • • Scroll to Comments and tap the camera icon. 
     •  Choose Open image library. 
     • Grant access to your images if prompted. 
     • Tap and hold your preferred images. 
     • Tap Add and then Save.
9. At the top right, Tap Save.

Manage tasks

Edit tasks

1. Sign in to the Guesty mobile app. 
2. On the bottom right, tap More.
3. Tap Tasks.
4. Select the task to edit, and tap Edit. 
5. Update the details as needed, including adding images (follow step 7 in Create tasks).
6. At the top right, tap Save.

Add tasks to your calendar

Sort tasks by name or priority

1. Sign in to the Guesty mobile app. 
2. On the bottom right, tap  More.
3. Select Tasks.
4. Tap the Sort icon at the top right.
5. Choose to sort by Name (A-Z), Priority, or by Schedule.
6. At the top right, tap Save.

Assign a task to yourself

1. Sign in to the Guesty mobile app.
2. On the bottom right, tap  More.
3. Select Tasks.
4. Select the task you want to assign to yourself.
5. Tap Edit and assign the task to yourself.
6. At the top right, tap Save.

Assign a task to yourself from a group

When a task is assigned to a group, one of the users belonging to the group will need to assign it to themselves in order for it to be eligible for starting and completing. When a user with operations staff role assigns a group task to themselves, the task will disappear from other group members' lists, becoming exclusive to the assignee.

To learn how to do so, follow the instructions below.

Step by step:

1. Sign in to the Guesty Mobile App.
2. On the bottom right, tap  More.
3. Select Tasks.
4. Tap the My tasks dropdown at the top of the screen.
5. From the dropdown, select Group tasks.
6. Tap the relevant tab Today, Upcoming or Unscheduled.
7. On the relevant task, tap the Take it button.

This task is now assigned to you. 

Add pictures to your task

Enhance your task management by adding pictures directly through the Guesty mobile app.

Follow these steps to add pictures to your tasks:

Step by Step:

1. Sign in to the Guesty mobile app.
2. Tap Tasks at the bottom of the screen.
3. Open the task you want to update.
4. Locate the "Documents and Instructions" option by swiping left on the options carousel to reveal hidden features for viewing, uploading, or updating files and pictures for tasks.