See below where to manage your VacayHome Connect listings, reservations, guest communication, and tools:
| Action | Where to manage it |
|---|---|
Manage basic fees (cleaning fee, extra person fee) |
In Guesty |
Manage additional fees & charges |
In Guesty See which fees sync
|
Manage cancellation policies |
In Guesty |
Manage markups/markdowns |
In Guesty |
Manage check-in/check-out times |
In Guesty |
Manage tax settings |
In Guesty All taxes sync automatically except for those classified as "Other". Reclassify these to sync them. |
Manage new listings |
In Guesty Only multi-units and single-units are supported. |
Manage connected listings |
In Guesty Changes to listings sync to the channel only when the listing status is "Live on Channel". Reinitiate the connection process if the status is "Failed". |
Manage your calendar & availability |
In Guesty |
Manage instant bookings |
In Guesty |
Manage reservations |
In VacaHome Connect |
Manage the listing's amenities |
In Guesty See which amenities sync
|
Manage payments |
Depending on the channel, VacayHome Connect or Guesty collects payments. For Channel collect, you must charge security deposits and additional fees separately. See more information here. |
Manage guest communication |
To ensure messages sync, send messages to your VacayHome Connect guests via the Guesty Inbox. Configure your proxy email on the channel to manage communication in Guesty. Messages sent through VacayHome Connect don't sync to Guesty. |
Manage rate plans |
In Guesty |
Manage promotions |
In VacaHome Connect |
Manage guest reviews |
In VacaHome Connect |
Manage the guest invoice |
In VacaHome Connect |
Manage the listing's house rules |
In Guesty |
Manage discounts |
Not supported |
Manage Smart Calendar Rules |
In Guesty |
Manage the listing's bed arrangements |
In Guesty |
Manage property details |
In Guesty |
Manage property location |
In Guesty |
Manage marketing information |
In Guesty |
Manage the listing's currency |
In Guesty |