See below where to set and/or manage your Feratel listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to Feratel.
Listing setup
| Action | Where to manage it |
|---|---|
| Create new listings | In Feratel |
| Edit listings | In Feratel |
Listing details
| Action | Where to manage it |
|---|---|
| Manage the listing's amenities | In Feratel |
Calendar and availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability |
In Guesty Feratel does not support maximum length of stay |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage rate plans |
In Feratel and in Guesty The rate plans set in Feratel must match the ones set in Guesty. You can set multiple rate plans per listing. |
| Set check-in/check-out times | In Feratel |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Manage basic and additional fees | In Feratel |
| Define your tax settings | In Feratel |
| Manage markups/markdowns | In Guesty |
| Manage payments |
In Feratel Feratel is the merchant of record. Learn how to record a payment collected outside of Guesty. |
| Manage promotions | In Feratel |
| Adjust the guest invoice | In Feratel |
Guest communication
| Action | Where to manage it |
|---|---|
| Cancel/alter reservations |
In Feratel Contact support@feratel.ch to request a booking cancellation. Feratel does not support modifications, so only cancellations can be requested. |
| Manage guest communication | In Feratel |
| Manage guest reviews | In Feratel |