Troubleshooting calendar discrepancies on

Lite users can only allocate one rate plan per listing. If you encounter calendar-related discrepancies on, it might be due to having multiple rate plans set for a property. 

Follow the steps below to resolve this issue by ensuring only one rate plan is connected to your listing. 


Step by step:

  1. Log into the Extranet.
  2. Go to Rates & Availability.
  3. From the dropdown menu select Rate Plans.
  4. Delete unnecessary rate plans:
    • Select each derived rate plan individually.
    • Click Delete to remove the derived rate plans.
  1. After deleting the derived rate plans, verify that the dates and rates are correctly displayed.
    contact us if the issue persists.
  2. Ensure that only a single rate plan remains for the property.
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