Adding photos of your listing in Guesty can provide a clear and appealing visual representation of the property, attracting potential guests to make a booking. The photos will be synced and displayed on the listing's page in the connected channel.
Airbnb users:
You can assign specific photos to rooms within the listing, giving the guests a clearer understanding of their stay and setting accurate expectations. Assigning photos to rooms will create a photo tour section in the Airbnb photo gallery, allowing guests to "visit" the property and understand what each room or space looks like. The photo tour will only be shown if all the photos are assigned to all rooms or spaces and if all the rooms and spaces on the listing have at least one photo assigned to them. Some Airbnb spaces, such as kitchens, aren't supported by Guesty. We recommend using the same rooms and spaces in Guesty and Airbnb. If you add unsupported spaces to the listing in Airbnb, the photo tour won't be displayed.
A listing's photo tour cannot be imported from Airbnb to Guesty. It must be configured again in Guesty, and then it will be synced to Airbnb.
Follow the instructions below to upload new photos, assign them to rooms, and add their captions. It can take up to 24 hours for the photos to sync with a booking channel.
Before you begin
Check whether you need to manage your listing’s photos in Guesty or in the connected channel. If you need to manage them via Guesty, ensure they meet the following channel requirements.
File type
Accepted file types are:
- JPEG
- JPG
- PNG
- GIF
Photo resolution
The minimum resolution supported by Guesty is 1280x720 px. We recommend using a resolution of 1920x1080 px for a full HD display.
- For Airbnb, a photo resolution must not exceed 1920x1080px. A higher resolution will cause a listing not to be connected.
- For Vrbo, the minimum quality resolution is 1920x1080 pixels. The best quality resolution is 3840x2160 pixels or higher.
- For Vrbo via Rentals United, the required resolution is 1024x768.
File size
We recommend a maximum file size of 4 MB per photo to meet the booking channels' file size limitations.
- For Airbnb, the file size must not exceed 4 MB. Bigger files will cause a listing not to be connected.
- For Vrbo, the maximum file size is 20 MB
Tip:
You can use these free third-party image optimization tools to compress your images:
Number of photos
Upload a minimum of ten photos per listing to ensure it can be connected with all booking channels.
Vrbo users:
Vrbo requires a minimum of 7 photos per listing. The maximum amount per listing is 50.
Vrbo via Rentals United:
Rentals United requires a minimum of 10 photos. 50 photos is the maximum.
Additional limitations for Vrbo
Tip:
For best results, follow these Vrbo photography tips to capture the best shots for your listing.
- Your photos should be sharp, well-lit, with high-resolution.
- Photo orientation should be horizontal (landscape display)
- Make sure that there are no duplicate images, as this will prevent the listing from being connected to Vrbo
- Make sure your images are not:
- Low-resolution or blurry
- Black and white
- Inappropriate
- Watermarked
- Copied from another listing
- Depict subjects or scenes unrelated to your property or area
- Blank or duplicated
- Ensure your images don’t contain any of the following:
- A logo or border
- Text of any kind, such as a URL or contact information
- Something other than a picture, such as a document, certificate, illustration, or poster
- Copyrighted material
- A close-up of a plant
- A license plate
- A collage of multiple photos or multiple listings
Add new photos
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant listing. In case of a multi-unit, access the multi-unit's main unit.
- In the listing's menu, click Marketing, then select Photos.
- To the right of “Photo gallery”, click Edit.
- Click Upload photos or drag and drop a file into the photo gallery.
- Click Save.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click Listings.
- Click the relevant listing.
- In the listing's menu, click Marketing, then select Photos.
- To the right of “Photo gallery”, click Edit.
- Click Upload photos or drag and drop a file into the photo gallery.
- Click Save.
Add captions and assign photos to rooms
Note:
- Assigning photos to rooms or adding captions won’t sync to Booking.com.
- For Vrbo, each photo can have a maximum caption length of 400 characters
Step by step:
- Repeat steps 1-6 above.
- Mark the checkboxes of the relevant photos, then click Bulk edit. To select a single photo, click the photo.
- In the edit screen, fill in a caption for the photo in the text box and select the relevant room from the dropdown menu.
- Click Save.
Step by step:
- Repeat steps 1-4 above.
- Mark the checkboxes of the relevant photos, then click Bulk edit. To select a single photo, click the photo.
- In the edit screen, fill in a caption for the photo in the text box and select the relevant room from the dropdown menu.
- Click Save.
Change the order or display
The photo in the top left of the gallery is the listing's primary photo in Guesty. This photo will be the listing’s cover photo on the Airbnb platform. To change the order of photos, click and hold the photo you want to move, then drag it to the desired location.
Delete a photo
Airbnb users: You can delete up to 100 photos per week. If you exceed this amount, the syncing will fail.
Step by step:
- Repeat steps 1-6 in "Adding a photo" above.
- Mark the checkboxes of the relevant photos, then click Delete.
Step by step:
- Repeat steps 1-5 in "Adding a photo" above.
- Mark the checkboxes of the relevant photos, then click Delete.