See below where to set and/or manage your Blueground's listings, reservations, guest communication, and tools.
We recommend that all actions be managed via Guesty unless otherwise indicated.
Note:
If mentioned to manage a certain action in Guesty, any updates will be synced with the channel.| Action | Where to manage it |
Set basic fees |
In Guesty |
Set additional fees & charges |
In Guesty See here which additional fees are synced with the channel. |
Set your cancellation policies |
In Guesty The following policies:
The following penalty fees:
|
Set up markups/markdowns |
In Guesty |
Set your check-in/check-out times |
In Guesty |
Define your tax settings |
In Guesty All taxes are synced except the ones that are classified as "Other" |
Create new listings |
In Guesty Single units and multi-units are supported. Complexes and sub-units are not supported ( Multi-units will be synced as single units). |
Edit existing listings |
In Guesty Making changes to listings after the connection process with the channel was initiated, can only be synced to the channel if the listing’s status is either “Failed” or “Connected”. For example, if you finished the connection setup to a channel, and the listing is in “Pending” status, adding images to the listing in Guesty won’t be synced to the channel. You will need to wait for the listing’s connection status to change to "Connected", or "Failed". If the status changed to “Connect”, the images will be synced to the channel. If the status changes to “Failed” you will need to initiate the connection process again (the photos will be pushed to the channel). |
Manage your calendar & availability |
In Guesty |
Manage instant bookings |
In Guesty |
Cancel or change existing reservations |
In Blueground Guests can change or cancel their reservation via Blueground. If you'd like to make a change or cancel a reservation, you can reach out to the Blueground/Nestpick Partner Network team at: partner-support@theblueground.com |
Set the listing’s amenities |
In Guesty See which amenities are synced to the channel here. |
Set up workflows (including sending automated messages) |
In Guesty You can only send Guesty's Inbox messages to your Blueground guests (including Auto-Messages) and receive messages from your guests via their private email address. |
Manage payments |
In Blueground, except deposits The host is responsible for collecting security deposit fees, and any other deposits (part of "additional fees") directly from the guests, any deposits will not be charged by Blueground. |
Manage your guest communication |
In Blueground Messages initiated by guests via the channel's messaging tools won't be synced into the Guesty Inbox, including the following:
|
Set up your promotions |
In Blueground |
Manage guest reviews |
In Blueground |
Adjust the guest invoice |
In Blueground |
Listing's house rules |
In Guesty Additional rules, pets, quiet hours, smoking, children policy, events policy |
Set your discounts |
In Guesty Monthly discounts |
Set your smart calendar rules |
In Guesty |
Set the listing's bed arrangements |
In Guesty Number of bedrooms |
Set the property details |
In Guesty Property type Occupancy (max number of guests) Number of bathrooms Nickname Summary Notes |
Set the property location |
In Guesty Address Neighborhood Transit |
Set your marketing information |
In Guesty Pictures Title |
Set your currency |
In Guesty |