GuestLabs (formerly Bigsib), allows you to unlock 24/7 scalable guest support with a conversational AI chatbot, increase revenue with upsells personalized to the guest, simplify the check-in experience with digital arrival guides that don’t require app downloads, and increase repeat guests with automated long term follow-ups.
Copy the Guesty API key
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click
and select Marketplace.
- Search for "GuestLabs", then click Connect.
- In the pop-up, copy the API key.
- Click OK.
Connect Bigsib with Guesty
Step by step:
- Log into GuestLabs.
- Click Add listings.
- Select Guesty.
- Paste the API key copied before.
- Your listings will now be imported. Complete your GuestLabs setup by adding FAQs to your listings.
You're ready to start using GuestLabs to help you answer guest requests!
To learn more about GuestLabs, sign up for a demo. For more information, reach out to GuestLabs support at hello@guestlabs.com.