GuestLabs (formerly Bigsib)

GuestLabs (formerly Bigsib), allows you to unlock 24/7 scalable guest support with a conversational AI chatbot, increase revenue with upsells personalized to the guest, simplify the check-in experience with digital arrival guides that don’t require app downloads, and increase repeat guests with automated long term follow-ups.

Copy the Guesty API key

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the icon dropdown menu and select Setup mode.
  3. Click Integrations, then select Marketplace.
  4. Search for GuestLabs, then click Connect.
  5. At the top right click Connect.
  6. In the pop-up, copy the Integration API.
  7. Click OK.

Connect Bigsib with Guesty

Step by step:

  1. Log into GuestLabs.

  2. Click Add listings.
  3. Select Guesty.

  4. Paste the API token copied before.

  5. Your listings will now be imported. 

  6. Complete your GuestLabs setup by adding FAQs to your listings.

  7. You're ready to start using GuestLabs to help you answer guest requests!

Note:

To learn more about GuestLabs, sign up for a demo. If you have any questions, reach out to GuestLabs support at: hello@guestlabs.com.

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