See below where to set and/or manage your VillaTracker listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to VillaTracker.
Listing setup
| Action | Where to manage it |
|---|---|
| Create new listings |
In Guesty Only single-units are supported. Multi-units and complexes are not supported and will function as single-units. |
| Edit listings |
In Guesty Once the connection process is initiated, changes to listings sync to the channel only once the listing status is "Live on channel". If the status is "Failed", reinitiate the connection process. |
Listing details
| Action | Where to manage it |
|---|---|
| Set the property location | In Guesty |
| Manage property details | In Guesty |
| Set the listing's bed arrangements | In Guesty |
| Manage the listing's amenities | In Guesty
See which amenities sync
|
| Manage marketing information | In Guesty |
Calendar and availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability | In Guesty |
| Manage Smart Calendar Rules | In Guesty |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage instant bookings | In Guesty |
| Manage cancellation policies |
In Guesty Cancellation polices set in Guesty are translated into a Strict 60 days prior to arrival, with a down payment of 50% at booking, and the remaining 50% 60 days before check-in. |
| Set check-in/check-out times | In Guesty |
| Manage house rules | In Guesty |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Manage basic and additional fees | In Guesty
See which fees sync
|
| Define your tax settings |
In Guesty All taxes are synced except the ones that are classified as "Other" |
| Manage markups/markdowns | In Guesty |
| Set the currency | In Guesty |
| Manage discounts | In Guesty |
| Manage payments |
In VillaTracker, except deposits You are responsible for collecting security deposit fees. |
| Manage promotions | In VillaTracker |
| Adjust the guest invoice | In VillaTracker |
Guest communication
| Action | Where to manage it |
|---|---|
| Cancel/alter reservations |
Cancel a reservation via VillaTracker and the information will be pushed to Guesty as long as the listing is "Live on channel". Alterations are not possible in Guesty or in VillaTracker. |
| Manage guest communication | In Guesty |
| Manage guest reviews | In VillaTracker |