Where should I manage my Smiling House listings, reservations and guest communication?

See below where to set and/or manage your Smiling House listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to Smiling House.

Listing setup

Action Where to manage it
Create new listings In Guesty
Edit listings In Guesty

Listing details

Action Where to manage it
Set the property location In Guesty
Manage property details In Guesty
Set the listing's bed arrangements In Guesty
Manage the listing's amenities In Guesty
See which amenities sync
  • Additional bed
  • Air conditioning
  • Baby bed
  • Car rental
  • Cleaning
  • Club card
  • Community
  • Concierge
  • Credit Card Processing Fee
  • Damage waiver
  • Deposit
  • Early check in
  • Early checkout
  • Electricity
  • Accessible-height bed
  • Accessible-height toilet
  • Air conditioning
  • Babysitter recommendations
  • Baby bath
  • Baby monitor
  • Bathtub
  • Beach
  • BBQ grill
  • Beach essentials
  • Beach Front
  • Beach View
  • Bed linens
  • Breakfast
  • Cable TV
  • Carbon monoxide detector
  • Cat(s)
  • Changing table
  • Children's books and toys
  • Children's dinnerware
  • Cleaning before checkout
  • Cleaning Disinfection
  • Coffee maker
  • Cooking basics
  • Cookware
  • Crib
  • Desk
  • Disabled parking spot
  • Dishes and silverware
  • Dishwasher
  • Dog(s)
  • Doorman
  • Dryer
  • Dryer in common space
  • Dvd player
  • Emergency exit
  • Enhanced cleaning practices
  • Elevator in building
  • Essentials
  • Ethernet connection
  • EV charger
  • Extra pillows and blankets
  • Family/kid friendly
  • Fireplace guards
  • Fire extinguisher
  • Firm mattress
  • First aid kit
  • Flat smooth pathway to front door
  • Free parking on premises
  • Free parking on street
  • Game console
  • Garden or backyard
  • Golf course front
  • Golf view
  • Grab-rails for shower and toilet
  • Gym
  • Hair dryer
  • Hangers
  • Heating
  • High chair
  • High touch surfaces disinfected
  • Hot tub
  • Hot water
  • Indoor fireplace
  • Indoor pool
  • Internet
  • Iron
  • Kettle
  • Kitchen
  • Lake
  • Lake access
  • Lake Front
  • Laptop friendly workspace
  • Long term stays allowed
  • Luggage dropoff allowed
  • Microwave
  • Mountain
  • Mountain view
  • Near Ocean
  • Other pet(s)
  • Outlet covers
  • Oven
  • Pack 'n Play/travel crib
  • Paid parking off premises
  • Path to entrance lit at night
  • Patio or balcony
  • Pets allowed
  • Pets live on this property
  • Pocket wifi
  • Pool
  • Private entrance
  • Refrigerator
  • Roll-in shower with shower bench or chair
  • Room-darkening shades
  • Rural
  • Shampoo
  • Single level home
  • Smoke detector
  • Smoking allowed
  • Stair gates
  • Stereo system
  • Safe
  • Sea view
  • Ski in
  • Ski in/Ski out
  • Ski Out
  • Step-free access
  • Stove
  • Suitable for children (2-12 years)
  • Suitable for infants (under 2 years)
  • Swimming Pool
  • Table corner guards
  • Toaster
  • Towels provided
  • Town
  • Communal pool
  • Tub with shower bench
  • TV
  • Village
  • Washer
  • Washer in common space
  • Water view
  • Waterfront
  • Wheelchair accessible
  • Wide clearance to bed
  • Wide clearance to shower and toilet
  • Wide doorway
  • Wide hallway clearance
  • Window guards
  • Wireless Internet
Manage marketing information In Guesty

Calendar and availability

Action Where to manage it
Manage calendar & availability In Guesty
Manage Smart Calendar Rules In Guesty

Reservation policies

Action Where to manage it
Manage instant bookings In Guesty
Manage cancellation policies

In Guesty

Cancellation policies selected in Guesty are translated into a Strict 60 days prior to arrival, with a down payment of 50% at booking, and the remaining 50% 60 days before check-in.

Set check-in/check-out times In Guesty
Manage house rules In Guesty

Financials and revenue management

Action Where to manage it
Manage basic and additional fees In Guesty
See which fees sync
  • fee placeholder
  • Additional bed
  • Air conditioning
  • Baby bed
  • Car rental
  • Cleaning
  • Club card
  • Community
  • Concierge
  • Credit Card Processing Fee
  • Damage waiver
  • Deposit
  • Early check in
  • Early checkout
  • Electricity
  • Food
  • Heating
  • Housekeeping
  • Insurance
  • Internet
  • Late check in
  • Late checkout
  • Laundry
  • Linens
  • Managment
  • Oil
  • Parking
  • Pet fee
  • Pool
  • Pool heating
  • Resort
  • Service
  • Toiletries
  • Tour
  • Towels
  • Transfer
  • Transportantion
  • Water
  • Wood
Define your tax settings

In Guesty

All taxes are synced except the ones that are classified as "Other"

Manage markups/markdowns In Guesty
Set the currency In Guesty
Manage discounts In Guesty
Manage payments In Smiling House, except deposits

You are responsible for collecting security deposit fees.

Manage promotions In Smiling House
Adjust the guest invoice In Smiling House

Guest communication

Action Where to manage it
Cancel/alter reservations

Cancel a reservation via Smiling House and the information will be pushed to Guesty as long as the listing is "Live on channel".

Alterations are not possible in Guesty or in Smiling House.

Manage guest communication

In Smiling House or in Guesty

Messages from guests initiated in Smiling House do not sync to Guesty. However, you can send messages to guests from Guesty, including automated messages, and they will receive them to their private email.

Manage guest reviews In Smiling House
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