What data is synced between Smiling House and Guesty and where to manage it

See below where to set and/or manage your SmilingHouse listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to SmilingHouse.

With this type of connection, it is the channel’s responsibility to retrieve the data via API to complete the sync on their end. If the information is taking more than 24 hours to reflect to the channel, contact us.

Listing setup

Action	Where to manage it
Create new listings	In Guesty
Edit listings	In Guesty

Listing details

Action	Where to manage it
Set the property location	In Guesty
Manage property details	In Guesty
Set the listing's bed arrangements	In Guesty
Manage the listing's amenities	In Guesty See which amenities sync Additional bed Air conditioning Baby bed Car rental Cleaning Club card Community Concierge Credit Card Processing Fee Damage waiver Deposit Early check in Early checkout Electricity Accessible-height bed Accessible-height toilet Air conditioning Babysitter recommendations Baby bath Baby monitor Bathtub Beach BBQ grill Beach essentials Beach Front Beach View Bed linens Breakfast Cable TV Carbon monoxide detector Cat(s) Changing table Children's books and toys Children's dinnerware Cleaning before checkout Cleaning Disinfection Coffee maker Cooking basics Cookware Crib Desk Disabled parking spot Dishes and silverware Dishwasher Dog(s) Doorman Dryer Dryer in common space Dvd player Emergency exit Enhanced cleaning practices Elevator in building Essentials Ethernet connection EV charger Extra pillows and blankets Family/kid friendly Fireplace guards Fire extinguisher Firm mattress First aid kit Flat smooth pathway to front door Free parking on premises Free parking on street Game console Garden or backyard Golf course front Golf view Grab-rails for shower and toilet Gym Hair dryer Hangers Heating High chair High touch surfaces disinfected Hot tub Hot water Indoor fireplace Indoor pool Internet Iron Kettle Kitchen Lake Lake access Lake Front Laptop friendly workspace Long term stays allowed Luggage dropoff allowed Microwave Mountain Mountain view Near Ocean Other pet(s) Outlet covers Oven Pack 'n Play/travel crib Paid parking off premises Path to entrance lit at night Patio or balcony Pets allowed Pets live on this property Pocket wifi Pool Private entrance Refrigerator Roll-in shower with shower bench or chair Room-darkening shades Rural Shampoo Single level home Smoke detector Smoking allowed Stair gates Stereo system Safe Sea view Ski in Ski in/Ski out Ski Out Step-free access Stove Suitable for children (2-12 years) Suitable for infants (under 2 years) Swimming Pool Table corner guards Toaster Towels provided Town Communal pool Tub with shower bench TV Village Washer Washer in common space Water view Waterfront Wheelchair accessible Wide clearance to bed Wide clearance to shower and toilet Wide doorway Wide hallway clearance Window guards Wireless Internet
Manage marketing information	In Guesty

Calendar and availability

Action	Where to manage it
Manage calendar & availability	In Guesty
Manage Smart Calendar Rules	In Guesty

Reservation policies

Action	Where to manage it
Manage instant bookings	In Guesty
Manage cancellation policies	In Guesty Cancellation policies selected in Guesty are translated into a Strict 60 days prior to arrival, with a down payment of 50% at booking, and the remaining 50% 60 days before check-in.
Set check-in/check-out times	In Guesty
Manage house rules	In Guesty

Financials and revenue management

Action	Where to manage it
Manage basic and additional fees	In Guesty See which fees sync fee placeholder Additional bed Air conditioning Baby bed Car rental Cleaning Club card Community Concierge Credit Card Processing Fee Damage waiver Deposit Early check in Early checkout Electricity Food Heating Housekeeping Insurance Internet Late check in Late checkout Laundry Linens Managment Oil Parking Pet fee Pool Pool heating Resort Service Toiletries Tour Towels Transfer Transportantion Water Wood
Define your tax settings	In Guesty All taxes are synced except the ones that are classified as "Other"
Manage markups/markdowns	In Guesty
Set the currency	In Guesty
Manage discounts	In Guesty
Manage payments	In SmilingHouse, except deposits You are responsible for collecting security deposit fees.
Manage promotions	In SmilingHouse
Adjust the guest invoice	In SmilingHouse

Guest communication

Action	Where to manage it
Cancel/alter reservations	Cancel a reservation via SmilingHouse and the information will be pushed to Guesty as long as the listing is "Live on channel". Alterations are not possible in Guesty or in SmilingHouse.
Manage guest communication	In SmilingHouse or in Guesty Messages from guests initiated in SmilingHouse do not sync to Guesty. However, you can send messages to guests from Guesty, including automated messages, and they will receive them to their private email.
Manage guest reviews	In SmilingHouse

Action

Where to manage it

Cancel/alter reservations

Cancel a reservation via SmilingHouse and the information will be pushed to Guesty as long as the listing is "Live on channel".

Alterations are not possible in Guesty or in SmilingHouse.

Manage guest communication

In SmilingHouse or in Guesty

Messages from guests initiated in SmilingHouse do not sync to Guesty. However, you can send messages to guests from Guesty, including automated messages, and they will receive them to their private email.

Manage guest reviews

In SmilingHouse

Related to:

GFP: Guesty Distribution Hub