See below where to set and/or manage your Smiling House listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to Smiling House.
Listing setup
Action | Where to manage it |
---|---|
Create new listings | In Guesty |
Edit listings | In Guesty |
Listing details
Action | Where to manage it |
---|---|
Set the property location | In Guesty |
Manage property details | In Guesty |
Set the listing's bed arrangements | In Guesty |
Manage the listing's amenities | In Guesty
See which amenities sync
|
Manage marketing information | In Guesty |
Calendar and availability
Action | Where to manage it |
---|---|
Manage calendar & availability | In Guesty |
Manage Smart Calendar Rules | In Guesty |
Reservation policies
Action | Where to manage it |
---|---|
Manage instant bookings | In Guesty |
Manage cancellation policies |
In Guesty Cancellation policies selected in Guesty are translated into a Strict 60 days prior to arrival, with a down payment of 50% at booking, and the remaining 50% 60 days before check-in. |
Set check-in/check-out times | In Guesty |
Manage house rules | In Guesty |
Financials and revenue management
Action | Where to manage it |
---|---|
Manage basic and additional fees | In Guesty
See which fees sync
|
Define your tax settings |
In Guesty All taxes are synced except the ones that are classified as "Other" |
Manage markups/markdowns | In Guesty |
Set the currency | In Guesty |
Manage discounts | In Guesty |
Manage payments | In Smiling House, except deposits
You are responsible for collecting security deposit fees. |
Manage promotions | In Smiling House |
Adjust the guest invoice | In Smiling House |
Guest communication
Action | Where to manage it |
---|---|
Cancel/alter reservations |
Cancel a reservation via Smiling House and the information will be pushed to Guesty as long as the listing is "Live on channel". Alterations are not possible in Guesty or in Smiling House. |
Manage guest communication |
In Smiling House or in Guesty Messages from guests initiated in Smiling House do not sync to Guesty. However, you can send messages to guests from Guesty, including automated messages, and they will receive them to their private email. |
Manage guest reviews | In Smiling House |