Guesty LiteOptimizer FAQs

What is the Annual Subscription + 1% PriceOptimizer (LiteOptimizer) bundle?

If you purchase the OptiLite bundle, you will be charged $9 per listing per month (billed as $108 per listing the day the subscription begins), and 1% of your reservations total (billed monthly).

  • The 1% charge will occur on every reservation, no matter if the GPO was activated on the listing when the reservation was created or not.
  • The Commission Fee for each month will be calculated and invoiced based on the checked-in reservation in the previous month. For example: reservations that were checked in during January shall be charged on February 1.
  • Charges for reservations are collected based on the check-in date. This means the charges for reservations that were created while the LiteOptimizer bundle was active will be collected based on the check-in date even if during that time LiteOptimizer might be no longer active under your account.
  • Upon termination of the GPO Solution and/or the Customer’s account, all reservations that have been confirmed but not yet checked in will be invoiced and charged as per the standard billing procedure.

Please note that selecting “Cancel Subscription” only stops the auto-renewal. Your account and services will remain active until one year from your subscription start date.

I signed up for LiteOptimizer. Why am I not seeing price recommendations?

It takes the PriceOptimizer algorithm up to a week to start making recommendations, but two things need to happen first: you need to make sure your Airbnb listings are connected to your account, and you need to activate the PriceOptimizer. If you've done both of those things and it's been less than a week since you connected your Airbnb listings, just give it a few more days and then check back.

Does the Optimizer automatically turn on?

No. Even if you sign up for LiteOptimizer, you still need to enable the PriceOptimizer separately.

Can I sign up for LiteOptimizer?

The LiteOptimizer bundle is currently available in 10 countries, with more being added. Click here for an up-to-date list. If your listings aren't in one of the countries where it's available, you can't sign up for LiteOptimizer, but you can still register for a monthly or annual Guesty Lite package without the PriceOptimizer.

The PriceOptimizer and LiteOptimizer aren't appearing for me.  How do I sign up?

First, check if you're in a country where the PriceOptimizer is available.  If you're not in one of the regions listed, you can still sign up for Guesty Lite without the PriceOptimizer. If you are in one of the regions above and you haven't yet purchased a package, you should find the LiteOptimizer package on the billing page. If you're a current Guesty Lite user, you can sign up for the PriceOptimizer under integrations.

How do I sign up for LiteOptimizer?

If you live in a region that supports PriceOptimizer, you'll see LiteOptimizer as a package option on the billing page.

Can I use the PriceOptimizer in Guesty Lite without purchasing the LiteOptimizer bundle?

Yes! When you sign up for Guesty Lite, you'll be able to add PriceOptimizer under integrations.

What's the difference between Guesty Lite and LiteOptimizer?

Guesty Lite is our package for users with 1–3 listings. It does not include the Guesty PriceOptimizer, though that can be added on separately. LiteOptimizer is a bundle that includes Guesty Lite and the PriceOptimizer together. The two packages follow different pricing models.

Is the PriceOptimizer in Guesty Lite the same as in Guesty Pro?

It is! We're proud to make our best-in-class tools available to our users no matter their business size.

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