If you are using a channel manager for your Trip.com integration, you can switch to a Guesty direct integration.
- Ensure your pricing model in Trip.com is per-day pricing.
-
Reach out to your market manager and ask for a switch to Guesty / YieldPlanet provider.
Alternatively, contact the Trip.com Support team at hotelsupport@trip.com.
Note:
Cancellations of reservations made before the switch to Guesty won't sync and must be managed manually.