See below where to set and/or manage your GlampingHub listings, reservations, guest communication, and tools. Managing an action in Guesty syncs updates with GlampingHub.
With this type of connection, it is the channel’s responsibility to retrieve the data via API to complete the sync on their end. If the information is taking more than 24 hours to reflect to the channel, contact us.
Listing setup
| Action | Where to manage it |
|---|---|
| Create new listings |
In Guesty Listings can be pending as long as until the extranet channel decides to connect them. |
| Edit listings | In Guesty |
Listing details
| Action | Where to manage it |
|---|---|
| Manage the listing's amenities | In Guesty
See which amenities sync
|
Calendar and availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability | In Guesty |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage cancellation policies | In GlampingHub |
| Set check-in/check-out times | In Guesty |
| Set reservation policies for bookings |
In GlampingHub GlampingHub defaults to Instant Book, which syncs confirmed bookings directly to Guesty. Guesty doesn't pull "request to book" inquiries. |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Manage basic and additional fees | In Guesty
See which fees sync
|
| Manage your tax settings |
In Guesty All taxes sync automatically except for those classified as "Other". Reclassify these to sync them. |
| Manage payments |
In GlampingHub GlampingHub is the merchant of record. Learn how to record a payment collected outside of Guesty. |
| Manage promotions | In GlampingHub |
| Adjust the guest invoice | In GlampingHub |
Guest communication
| Action | Where to manage it |
|---|---|
| Cancel/alter reservations |
In GlampingHub Contact support@glampinghub.com to request a booking modification. |
| Manage guest communication |
In GlampingHub Guesty doesn’t sync messages or inquiries from GlampingHub’s messaging tools, including “request to book” messages. |
| Manage guest reviews | In GlampingHub |