See below where to set and/or manage your Glamping Hub listings, reservations, guest communication, and tools. Managing an action in Guesty syncs updates with Glamping Hub.
With this type of connection, it is the channel’s responsibility to retrieve the data via API to complete the sync on their end. If the information is taking more than 24 hours to reflect to the channel, contact us.
Listing setup
| Action | Where to manage it |
|---|---|
| Create new listings |
In Guesty Listings can be pending as long as until the extranet channel decides to connect them. |
| Edit listings | In Guesty |
Listing details
| Action | Where to manage it |
|---|---|
| Manage the listing's amenities |
In Guesty See which amenities sync
|
| Listing title | In Glamping Hub |
| Listing descriptions | In Guesty |
| Listing photos | In Guesty |
Calendar and availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability | In Guesty |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage cancellation policies | In Glamping Hub |
| Set check-in/check-out times | In Guesty |
| Set reservation policies for bookings |
In Glamping Hub Glamping Hub defaults to Instant Book, which syncs confirmed bookings directly to Guesty. Guesty doesn't sync Request to Book inquiries. |
| Pet policies |
Glamping Hub doesn't support pet policies unless they are included as a text in the listing description. Contact Glamping Hub to add a pet policy to your description. |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Manage basic and additional fees |
In Guesty See which fees sync
|
| Manage your tax settings |
In Guesty All taxes sync automatically except for those classified as "Other". Reclassify these to sync them. |
| Manage payments |
In Glamping Hub Glamping Hub is the merchant of record. Learn how to record a payment collected outside of Guesty. |
| Manage promotions | In Glamping Hub |
| Adjust the guest invoice | In Glamping Hub |
Guest communication
| Action | Where to manage it |
|---|---|
| Cancel/alter reservations |
In Glamping Hub Contact support@glampinghub.com to request a booking modification. |
| Manage guest communication |
In Glamping Hub Guesty doesn’t sync messages or inquiries from GlampingHub’s messaging tools, including “request to book” messages. |
| Manage guest reviews | In Glamping Hub |