See below where to set and/or manage your TravelStaytion listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to TravelStaytion.
With this type of connection, it is the channel’s responsibility to retrieve the data via API to complete the sync on their end. If the information is taking more than 24 hours to reflect to the channel, contact us.
Listing setup
| Action | Where to manage it |
|---|---|
| Create new listings | In Guesty |
| Edit listings | In Guesty |
Listing details
| Action | Where to manage it |
|---|---|
| Set the property location | In Guesty |
| Manage property details |
Listing title - In Travelstaytion Other listing fields - In Guesty TravelStaytion doesn't change listing titles automatically. Contact TravelStaytion support to change it. |
| Set the listing's bed arrangements | In Guesty |
| Manage the listing's amenities | In Guesty
See which amenities sync
Note: When a listing has a King Bed, Travelstaytion displays it as "Double Bed". |
| Manage marketing information | In Guesty
Note:TravelStaytion displays "The Space" section of your listing description twice on the channel listing page due to how the platform maps this information. |
Calendar and availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability | In Guesty |
| Manage Smart Calendar Rules | In Guesty |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage instant bookings | In Guesty |
| Manage cancellation policies | In Guesty |
| Set check-in/check-out times | In Guesty |
| Manage house rules | In Guesty |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Manage basic and additional fees | In Guesty
See which fees sync
|
| Define your tax settings |
In Guesty All taxes sync automatically except for those classified as "Other". Reclassify these to sync them. |
| Manage markups/markdowns | In Guesty |
| Set the currency | In Guesty |
| Manage discounts | In Guesty |
| Manage payments |
In TravelStaytion TravelStaytion collects the guest payments (as the merchant of record) but you won’t see an indication in Guesty if the reservation was paid. TravelStaytion transfers the net amount within 2 business days after check-in. Learn how to record a payment collected outside of Guesty. |
| Manage promotions | In TravelStaytion |
| Adjust the guest invoice | In TravelStaytion |
Guest communication
| Action | Where to manage it |
|---|---|
| Cancel/alter reservations |
In TravelStaytion TravelStaytion sends cancellations to Guesty and the calendar dates are then unblocked. |
| Manage guest communication |
In Guesty Messages initiated by guests via TravelStaytion's messaging tools won't be synced into the Guesty Inbox, including emails, comments, special requests, inquiries for reservations, and requests to book. |
| Manage guest reviews | In TravelStaytion |