See below where to set and/or manage your Whimstay listings, reservations, guest communication, and tools. When managing fields in Guesty, updates are synced to Whimstay.
Listing setup
| Action | Where to manage it |
|---|---|
| Create new listings | In Guesty |
| Edit listings | In Guesty |
Listing details
Whimstay syncs listing details from Guesty, including images, descriptions, and amenities. However, Whimstay may use different listing names.
Calendar and availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability | In Guesty |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage instant bookings | In Guesty |
| Manage cancellation policies | In Guesty |
| Set check-in/check-out times | In Guesty |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Manage basic and additional fees | In Guesty
See which fees sync
|
| Define your tax settings | In Guesty |
| Manage markups/markdowns | In Guesty |
| Manage payments |
In Whimstay Whimstay collects the guest payments (as the merchant of record) but you won’t see an indication in Guesty if the reservation was paid. The payments don't pass through Guesty, nor does Whimstay send a webhook to Guesty regarding the payment. Learn how to record a payment collected outside of Guesty. |
| Manage promotions |
In Whimstay Whimstay offers its own promotions, allowing guests to pay less while Whimstay covers the promotional pricing so the host revenue is not affected. Therefore you may see that your listing pricing appears lower on guest-facing platforms. |
| Adjust the guest invoice | In Whimstay |
Guest communication
| Action | Where to manage it |
|---|---|
| Cancel/alter reservations | In Whimstay |
| Manage guest communication | In Guesty |
| Manage guest reviews | In Whimstay |