Why was an owner statement generated for a listing I no longer manage?

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If an owner statement was generated for a listing you no longer manage, check if it is assigned to a business model with recurring charges or expenses.

Business models cannot be deleted or deactivated, and once you assign a listing to a business model, you cannot unassign it altogether - it has to stay assigned to a business model.
In addition, we automatically generate monthly owner statements for listings that are assigned to a business model - to report transactions from when the listing was booked.

If you stopped managing a listing, you probably unlisted and deactivated it, which means it should not be booked and you do not expect transactions, but if the business model the listing is still assigned to has recurring charges or expenses, we will continue generating owner statements.

To stop the owner statements and to prevent this issue in the future, we suggest following these instructions to create a dummy business model - without any recurring charges or expenses - and then these instructions to assign listings to it if you stop managing them.

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