Finding the payment processing account for a specific payment

You can process credit card transactions in Guesty by connecting one or more payment processing accounts, such as Stripe (external processor) or GuestyPay (our internal processor) - depending on your Guesty product and geolocation.

If you want to know which account is responsible for processing one of your reservation's payments, follow the instructions below.  

Step by step:

  1. Sign in to your Guesty account.
  2. In the side navigation menu, click icon Reservations.
  3. Select the relevant reservation.
  4. In the left submenu, click Payments.
  5. Click on the relevant payment to expand the details.

The account responsible for processing this payment is under "Payment processor account".

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