A security deposit is an amount you hold to help cover additional costs if your property is damaged during someone's stay. In addition, with a deposit in place, guests are often more mindful of their actions that could cause damage.

When you add a security deposit hold to a reservation, you choose when it should be released, but you can release the funds even earlier, if needed. Follow the steps below.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click Reservations.
  3. Click the relevant reservation.
  4. In the banner at the top of the page, click Balance due/Payout.
  5. Find the "Payments" section and click Release hold to the right of the security deposit.
  6. In the pop-up, click Yes, release hold.

 

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